Modern social etiquette and eloquence

Chapter 7 Life etiquette and eloquence (4)
When flying, wait in order to go to the bathroom and keep it clean.If you have the habit of airsickness, you should prepare a cleaning bag in advance to avoid vomiting on the cabin floor and affecting the surrounding environment. If the airsickness is very serious, you can turn on the call signal above your head and ask the flight attendant to help solve it.

After the plane stops, take your belongings and get off the plane in order. Don't crowd or push each other to get out first. This is impolite behavior.

Under normal circumstances, there will be a stewardess standing on both sides of the cabin door to provide services for passengers. When you pass by the stewardess, you should politely say "thank you".

After boarding and disembarking on an international flight, you must go through immigration procedures and go through customs to collect your checked baggage.If you can't find your luggage for a while, don't worry, you can search through the luggage management personnel at the airport according to the luggage registration card, and fill out the declaration form and submit it to the airline.If you find that your luggage is lost, you can rely on the luggage registration card to ask the airline to compensate you.

[-]. Visiting and Greeting Etiquette

Visiting greetings are the etiquette often involved in daily communication.Because it is closely related to life and common, it is often overlooked by people.Visiting and greetings are the etiquette for people to convey their feelings. If they are not handled properly, it is difficult to achieve the desired effect.

1 Visiting Etiquette

Visitation refers to normal visits and visits between people.Visits can be divided into visits, sick visits, prison visits, inspections, and visits according to their content.We mainly introduce the two most common etiquettes of visiting and visiting patients.

(1) Etiquette for visiting relatives and friends

(1) The visiting time should be appropriate.To visit, it is best to make an oral or telephone appointment in advance.In this way, you will not miss out, and it will help the owner to arrange the time reasonably.Visits should avoid meals or lunch breaks.The time for visiting and talking at night should not be too long, so as not to affect the rest of the host and disrupt the normal living habits of other members of the interviewed family.

(2) Pay attention to appearance and clothing.Appearance and clothing are a person's external image and a natural expression of one's inner qualities and personality characteristics.At the same time, when visiting relatives and friends, you should pay attention to clothing, which reflects respect for the interviewee, and this issue should not be underestimated.Generally speaking, grooming should be dignified and hair should be clean; men should shave and women should make up appropriately; clothing should be neat and decent, with appropriate length, color and style; shoes should be clean (leather shoes should be polished) and those with laces should be tied. it is good.Don't go to other people's house with shirtless, barefoot, vest or slippers.

(3) Gifts should be prepared. "The Book of Songs" says: "Throw me a papaya, and repay it with Qiongju." Prepare some gifts appropriately and bring them when visiting relatives and friends.Don't care about the price of the gift, just talk about it.Such as fruits, snacks, flowers, tobacco and alcohol, school supplies, clothing, toys, small handicrafts or your own handmade products, etc. are all available.The weight of the gift depends on the degree of mutual intimacy, the interval between contacts, the specific situation of relatives and friends, and one's own financial ability. "The friendship between gentlemen is as light as water", it doesn't mean that you can't go to the door if you are rude, and it doesn't mean that you can travel all over the world if you are polite.The carrying and giving of gifts should not become a burden for visiting relatives and friends.If each other is a bosom friend, there is no need to worry about bringing gifts and how much they bring.

(4) Behave in a decent manner.When visiting relatives and friends, you are in other people's homes after all, so you must restrain your behavior.We must not distinguish between each other, and turn the customer into the main.When you come to the door of relatives and friends, you should lightly ring the doorbell or knock on the door, and report your name; if the door is half-open or open, you can’t go straight in, you still have to knock on the door to ask, and wait for the owner to agree. After that, you can enter.After entering the room of relatives and friends, after handing over the gift brought to the host, say some polite words such as "a small gift is not a respect", and you can sit down only after the host invites you to sit down.If there are other people present in the room, you should take the initiative to say hello, and your conversation should be elegant and decent, and try to avoid arguing with relatives, friends or other guests present to avoid unhappiness.In the conversation, use more polite language and talk about healthy and progressive content; the tone should be relaxed and natural, lively and funny.Finally, a polite farewell.When the host's relatives and friends stay for dinner, they can decide whether to agree or not according to the specific situation.When seeing off relatives and friends, they should be advised to stay and invite a return visit.

(2) Etiquette for visiting patients

When relatives, friends and colleagues are ill, they should be cared for. In addition to helping to seek medical treatment, they should visit them in a timely manner when the condition is relatively stable or under treatment.People who are sick in bed need care and comfort the most, and this is also the most sensitive period for them psychologically.If you pay attention to the etiquette of visiting patients, it can have a good impact on the patient's spirit and body, and even help doctors improve the patient's ability to overcome the disease.

(1) Understand the patient's condition.

Before the visit, it is necessary to understand the patient's condition, the extent of the condition, and the progress of the treatment.At the same time, you should also understand the current state of mind and emotions of the patient, so that you can make yourself some corresponding preparations, including preparations for thinking, hygiene and gift purchase. , talk nonsense, increase the patient's psychological burden; also do not underestimate, say some polite words, make the patient feel boring.

(2) Consciously abide by the hospital system.

When visiting patients, they should go to the hospital within the prescribed visiting time, so as not to affect the normal work order of the hospital and the treatment and rest of the patients.When going to the hospital, if there are many people going together, you should abide by the principle of quietness, and avoid making loud noises, playing and laughing in the ward area.In the ward, smoking, superstitious activities, and unhygienic habits (spitting and defecating everywhere) are strictly prohibited. These are all things that should be strictly followed when visiting patients.

(3) Demeanor and speech should be decent.

Before entering the ward, you should knock on the door gently to let the patient avoid appropriately (such as covering the quilt, dressing and covering the body, etc.), and at the same time, let the patient enjoy the feeling of being respected.When seeing medical equipment or medical supplies in the ward, there is no need to make a fuss, so as not to increase the mental pressure of the patient.In front of the hospital bed, don't frown. This will make the patient mistakenly think that his condition is serious, or that you are despising him.When speaking, look directly into the patient's eyes, and don't let the patient mistakenly think that you can't bear to look at him or don't want to look at him.The content of the speech should be more caring and encouraging, the tone should be cordial and sincere, and the speech should be "scrupulous", and even avoid bad homophonic effects. For example, Shanghainese say "apple" is very similar to saying "disease". To distinguish clearly will touch the patient's taboo.

(4) Choose gifts carefully.

Generally speaking, when visiting patients, it is customary to bring some gifts, and most of the gifts are nourishing food and flowers.Care should be taken when choosing a gift.The first is anti-counterfeiting: Unscrupulous traders take advantage of people's buying psychology of visiting patients and buying at no expense, and create "exquisite" and "high-end" gifts that are not worthy of the name, or even unclean and harmful.Second, it depends on the condition of the patient: not all patients can take supplements at will. Even fresh fruits should be purchased selectively according to different conditions.The third is to expand the scope of choosing gifts: when purchasing gifts, you don’t have to be limited to food. In addition to food and supplements, flowers can also be used. The patient is delighted.It should be noted that if you choose to send flowers, you should know a little "flower language". Generally speaking, you can consider the variety and color of flowers. For example, chrysanthemums are not available for visiting patients in most countries.

2 greeting etiquette

There is no strict distinction between greeting and visiting.Greetings in daily life are divided into three types: daily greetings, holiday greetings and special greetings.

(1) Daily Greetings and Holiday Greetings

Daily greetings refer to mutual greetings between relatives, friends and acquaintances in daily life.For example, when you meet in the morning, say "good morning", when you say goodbye at night, say "have a good dream", and when you say goodbye, say "good journey" and other greetings.

Holiday greetings refer to people's blessings to each other during national statutory festivals or folk custom festivals.Every country and nation has its own various festivals, such as the Spring Festival of the Eastern nations and Christmas of the Western nations.During this period, people greet each other and wish each other well.In addition, there are children's greetings to their mothers on Mother's Day; students' greetings to teachers on Teacher's Day; juniors' blessings to the elderly on Double Ninth Festival, etc.On the occasion of the festival, don't forget to send greetings to relatives, friends and teachers.

(2) Special Greetings

Special greetings refer to mutual greetings between acquaintances and relatives and friends under certain circumstances (such as weddings and funerals, admission to school, joining the army, relocation, unemployment, etc.).Special greetings have different etiquette requirements due to different specific contents.Special greetings fit very well with the human psychology of interdependence.The more special, the more unusual, and the more you need greetings.If it is a happy event, the person concerned is very happy to have someone to share with it. At this time, the greetings from relatives and friends will double the joy; when a person suffers from misfortune, he also needs the comfort and help of others. It makes people feel warm and strengthens the power to overcome misfortune.

(3) Different ways of greeting

When greeting, the methods adopted can be roughly divided into the following types.

(1) Verbal greetings.This is the most commonly used way of greeting in life, and it is often carried out directly in a face-to-face situation. Therefore, it is very important to pay attention to the expression, tone, tone and accompanying posture when greeting.

(2) Letters and greeting cards.This method can be used to greet relatives and friends who are far away and cannot meet often, or old friends who are in the same place but have no time (or inconvenient) to meet face to face.This method is often used in festival greetings and special greetings. A letter or a greeting card can send heartfelt wishes.

(3) Phone calls and SMS greetings.Mr. Qian Zhongshu once said: "The telephone is the visit of the lazy." But in the rapidly developing information society, the use of the telephone has become more and more widespread. Moreover, it is fast and time-saving. Nowadays, it is very common to call and text to say hello during Chinese New Year.

(End of this chapter)