Joining Sichuan Airlines starts with rescuing the captain of a powerful country

Chapter 89 Another complaint

The second is the handover of responsibilities.

After the pilot parks the aircraft at the designated parking position, he needs to confirm whether all the aircraft systems are turned off.

Especially aircraft engines.

Because all aircraft engines have a service life.

usually.

The service life of the engine is much shorter than the service life of the aircraft.

In other words, an aircraft may have its engine replaced once or several times during its service.

The engine is like the big heart of the aircraft.

There is no engine.

An airplane is like a bird with broken wings, unable to fly at all.

Therefore, whether it is for safety reasons or to control airline costs, after the aircraft arrives at the destination airport, it must be confirmed that the engine is turned off.

In addition to the above work.

Pilots also need to cooperate with airport ground staff to use gear wheels to fix the landing gear, and then access cones near the parking bay to prevent various service vehicles from colliding with the aircraft.

Then the pilot will work with the airport maintenance staff to repair and troubleshoot the aircraft.

If necessary, simple maintenance and repairs may even be performed on the aircraft.

After completing the above work, the pilot will also submit the flight log to the airport and the affiliated airline.

The flight log records all data of the aircraft during flight.

It not only plays a role in supervision and assessment of pilots.

And this data needs to be saved for review.

By the time Lu Qingzhou and Liang Dong finished these things, it was already half past nine in the evening.

Lu Qingzhou stretched, looked at Liang Dong who also looked tired and said with a smile, "I can finally rest."

Liang Dong felt the same way, "Yes."

Today's route was already very time consuming.

Taking off from Chengdu Tianfu Airport in the morning, you need to pass through Xinzhou Airport in Bozhou City. Under normal circumstances, you will arrive at Baiyun Airport at around 8:40 pm.

If it is normal.

Lu Qingzhou and Liang Dong had to go past 10 p.m. to get some rest after finishing their work.

This time it was thanks to Lin Muyao's blessing, otherwise they wouldn't be able to clock out so early.

Lu Qingzhou turned to look at Chen Bingbing, who had a quiet face, and said with a smile, "Are you hungry?!"

Chen Bingbing did not hesitate, but generously touched her belly and said with a smile, "It's a little bit."

"Then don't stand there stupidly, let's go quickly, go to the hotel to change clothes first, and then go to the city for a big meal." Lu Qingzhou waved his hand and said with a smile.

Sichuan Airlines has branches at all airports where it opens routes.

The branch company will rent several or one-floor rooms in hotels near the airport as temporary employee dormitories.

If you have a flight and need to stay overnight, you can stay in temporary staff dormitories.

Several people left the airport and went straight to the hotel.

As soon as they entered the hotel lobby, they saw Bi Nan, Huang Jia and others waiting there early.

When Zhou Yawen saw Lu Qingzhou, she couldn't wait to greet him and said, "There is good news and bad news, which one do you want to hear first?!"

Lu Qingzhou raised his eyebrows, "What good news can you say?!"

Zhou Yawen was immediately angry and her teeth itched. I wish I could imitate Huang Jia and pounce on Lu Qingzhou and bite Lu Qingzhou hard in the mouth.

Who told him to have such a poisonous mouth?

But just because Lu Qingzhou is not interested, it doesn't mean that others are not interested either.

Chen Bingbing quickly asked, "What's the news? Come and hear it."

"Hmph." Zhou Yawen rolled her eyes at Lu Qingzhou and said, "This time I will give reporter Bingbing some face."

Then he said, "Then let me tell you the bad news first."

"The bad news is that you have been complained again, and there are not just one or two people complaining about you, but many, and there are first-class customers among them."

Lu Qingzhou remained calm.

Just expected.

But Chen Bingbing stopped and quickly asked, "Why? I don't think Captain Qingzhou did anything worth complaining about?!"

"Didn't you see what the passengers looked like when they got off the plane? Their faces were pale, their legs were trembling, and they had to hold on to the escalator even when they got off the plane." Zhou Yawen gloated.

"Are you complaining just because the ride experience is poor?! But aren't there reasons? If Captain Qingzhou hadn't made a decisive decision during takeoff, we would have all ended up in a funeral parlor right now. As for someone who suddenly fell ill during the flight Did you fly so fast?!" Chen Bingbing was even more dissatisfied.

Zhou Yawen shrugged helplessly and said, "Those people are just like that. They don't think about what they have or what they don't have. As long as they find the slightest reason, they will complain against you. To put it nicely, they can be unreasonable, and to put it harshly, they can be unreasonable. It’s called being unreasonable.”

"Then what if I get a complaint?! Will I be punished by your company?" Chen Bingbing continued to ask.

"This has something to do with the good news." Zhou Yawen said with a smile, "The good news is that the company already knows the causes and consequences of all the complaints. The Supervision Department will not deal with the Qingzhou Captain because of these complaints for the time being, but will help solve them. First-class passengers Complaints are excepted. Moreover, due to the decisive handling of the Qingzhou captain during takeoff, a major air crash was avoided, and the company has reported the materials to the Civil Aviation Administration of China."

Talking.

She turned to look at Lu Qingzhou and continued, "Not only will the company reward you, but the Civil Aviation Administration of China will also commend you for your behavior."

"But it's one code, one code. If you complain about first class, you still need to call them in person to explain."

Lu Qingzhou still looked calm.

In the words of 'Zhou Papi', the number of complaints he carries is equivalent to the amount of complaints made by the owner of a group in a year.

So don't say that Lu Qingzhou doesn't take it seriously.

Even Sichuan Airlines’ customer service department and supervision department are used to it.

Seeing that Lu Qingzhou still looked indifferent, Chen Bingbing couldn't help but said anxiously, "I heard that first-class guests are very difficult to deal with. Why do you still look so indifferent?!"

"I was just complained, not fired. What's there to worry about? What's more, the complaint I was made against today was entirely for a reason. I just need to make a phone call to explain." Lu Qingzhou shrugged.

Huang Jia glanced at Lu Qingzhou and said angrily, "If you say it so easily now, you will probably forget about it when you turn around. Don't take this matter seriously. If you receive a complaint from a first-class guest, If you don't handle it well, the company will deduct your performance indiscriminately."

This is quite true.

Don't think that being a pilot is a fancy profession.

But their essence is still employees in the service industry.

Being in the service industry means serving people.

People have different personalities, so no matter how good you are, there will always be people who are dissatisfied.

Soft sister coins can’t be liked by everyone.

Not to mention myself.

So Lu Qingzhou continued to smile and said, "Don't worry about these nonsense for now, our mission today is to eat and drink well."

Even if you meet the rightful owner, you won’t take it seriously.

Huang Jia and Chen Bingbing had no choice but to give up.

Also.

The emperor is not in a hurry, so why are these two eunuchs in a hurry? !
  (End of this chapter)