That year the flowers bloomed 1981

Chapter 209 Did you already know that I was coming?
On Sunday, the sales day of Xicheng Department Store, classmate Jiang Xiaoyan, the short-term team leader, was busy dealing with troubles and disputes.

"Xiaoyan, there is a customer over there who came to return a woolen jacket that he bought the day before yesterday. It has a cut on it.

I told her that it was not sold by our short-term group and asked her to come back tomorrow to exchange it, but she said it was too troublesome to come all the way."

"Is the opening newly opened?"

"I came to you just because I wasn't sure. If she had been newly opened, I would have driven her away long ago."

"I gonna go see."

Jiang Xiaoyan rushed to counter No. 11 and saw the woman asking for a return.

She was wearing a gray cotton-padded jacket, a half-old green woolen scarf, and black cotton shoes with some fresh mud spots on them.
Jiang Xiaoyan felt that she must have walked a short distance here, and looking at her anxious expression, this dress must be quite important to her.

"Are you in charge of this little girl?"

The woman in gray cotton-padded jacket looked at Jiang Xiaoyan and felt that she was too young to have the final say.

Jiang Xiaoyan smiled and said: "Madam, please show me that dress! By the way, when did you discover the hole?"

"Look, look, my man came to buy it yesterday, but when he got it home, he found a scratch.

A relative at home is holding a wedding event tomorrow, and he is waiting to wear it, but the old man is too embarrassed to come back to change it and says that it will not be returned after it is taken out of the closet. Then I wonder why you didn't see it clearly at the time."

"Really? Let me check it out for you. What's your surname, ma'am?"

"My surname is Zhou, little girl, please take a closer look. The hole in my house was kept in my bag and not taken out. We really didn't break it."

The woman gave Jiang Xiaoyan her woolen coat and kept talking about her man's faults.

Jiang Xiaoyan took the clothes, reached into her pocket and took out a magnifying glass, and looked carefully at the place where the opening was made.

This was Li Ye's idea for her.

The principle of later close-up lenses is to add a magnifying glass in front of the lens to achieve the purpose of macro photography.

Although the workmanship of a close-up lens is more sophisticated than that of an ordinary magnifying glass. If you really use a magnifying glass to take photos, there will be distortion, aberration, and dispersion. However, if you observe the fiber shape of the fabric port, the magnifying glass can fully meet your needs.

As long as you sell clothing, there is no chance that your goods will be damaged, but whether it was scratched during transportation or after the customer bought it is very difficult to distinguish and handle.

There is only one thing for state-owned enterprises: they do not return goods after leaving the counter. If you return goods, please ask for help.

However, Li Ye, who once hated some e-commerce companies for not returning goods, asked Pengcheng Factory No. [-] to pay attention to "humanity" and not just let customers bear the losses.

This puts forward higher requirements for team leaders like Jiang Xiaoyan, because if it is determined that it is not the customer's problem, she needs to sign for confirmation, and she may have to criticize the relevant salesperson later.

Why are defective clothes on the sales counter?
All in all, this job is quite irritating, but it’s also a workout.

In order to increase her experience, Jiang Xiaoyan once used different discarded fabrics to tear and cut them open using various techniques, and observed the subtle differences to accumulate experience.

Jiang Xiaoyan carefully looked at the stubble in the clothes in the magnifying glass, and finally determined that it was not a new cut.

"Ms. Zhou, we can return this dress to you, but are you sure you want to return it and not exchange it?"

Aunt Zhou hesitated for a moment and said: "Girl, you are kind-hearted, and I won't hide it from you. I originally wanted to exchange it for another one, but we bought it for 55 the day before yesterday, and today it is sold for 44 at a [-]% discount. I am definitely not happy about it." Shutan, do you think it’s more appropriate to return it or to exchange it?”

Jiang Xiaoyan smiled and said: "Auntie, you have misunderstood. We are having a promotion today with a [-]% discount on five pieces. If you buy one piece alone, it will still be the original price.

You have to collect five items to enjoy the price of 44. Then you should consider whether to return or exchange? "

"Girl, if you say that, I will understand. Isn't this the difference between retail and Bao Yuan'er? Then I'd better change it to another one."

"Then I'll give you another one."

"Thank you so much, girl. I heard people say that your service attitude here is different, but I didn't expect it to be true!"

Aunt Zhou left happily with her new Nizi jacket. Jiang Xiaoyan took out the return voucher, signed her name on it, and gave it to the salesperson at the counter.

The salesman whispered to Jiang Xiaoyan: "Xiaoyan, that dress was not sold by our short-term department. You just exchanged it. Later, when someone from the daily department asked, it was not the one they were looking for."

Jiang Xiaoyan capped the pen, put it in her breast pocket, and said sternly: "It's okay, just let them come to me. It's not the right thing to do to the person. If you are wrong, you have to admit it, and if you admit it, you will be punished."

The salesman gave a thumbs up: "Okay, Xiaoyan, you are so domineering, I agree!"

After being a short-term team leader for several months, Jiang Xiaoyan has honed her courage to take responsibility. As long as she makes sense, she is not afraid of offending others.

A good person can earn a good reputation as a kind-hearted person, but it is difficult to stand alone.

. . . . . .

Everything that happened to Jiang Xiaoyan was seen by Tian Hongshan, who was squatting at the corner of the stairs on the third floor.

Tian Hongshan has had this habit since Pengcheng No. [-] Factory moved into Xicheng Department Store.

Whether it was a sales day or a normal working day, he would come to this location whenever he had free time to observe the operation process of Pengcheng Factory No. [-] and compare it with Xicheng Department Store.

Of course, he is very free now.

As a result, the more Tian Hongshan compared, the more frustrated he became. The more he compared, the more he felt how reckless and aggressive it was for him to imitate Pengcheng No. [-] Factory in Xicheng Department Store.

[This is not a business gap at all, it is an institutional gap. 】

A group of students who are still in school, as well as aunts who work "part-time jobs", actually discuss matters as "equal" with regular employees. Can you do this?
Do temporary workers in the unit dare to speak loudly in front of regular workers?

What's even more outrageous is that the "leader" of these short-term workers is actually a girl in her early twenties.

This is something that I wouldn't even dare to think about in my own company. Ranking based on seniority is no joke. What does that girl have to do with you?What is she capable of?Is the job good?

It would be great if it really mattered. I'm afraid it's really capable but it doesn't matter. Do you know that saliva can drown people?

Besides, this system of rewards and punishments cannot be implemented in the workplace at all, because it won’t take long for you to find that only a few people get bonuses, and there are always a few "unlucky ones" who receive fines.

"Oh, I'm the unlucky guy!"

Tian Hongshan took out a cigarette and blew out large clouds of smoke, as if to cover the bitterness on his face.

Last winter, Tian Hongshan decisively closed the door and locked the store at the Xicheng Department Store, and returned and exchanged clothes for impulsive customers, nipping the budding rush of looting that was about to happen.However, the subsequent collective returns and a series of sequelae made him take responsibility.

"Who gave you the right to return four out of five bundled products? You are responsible for the loss of profits."

"So many clothes and merchandise have been lost, such a huge loss, and you, the person in charge, have no shirk in your responsibility."

"Chief Tian, ​​why aren't you paying the overtime pay that you agreed to with us? If you don't pay it, we will have dinner at your house."

"Huh~"

Obviously after that chaotic promotion, Tian Hongshan was no longer Section Chief Tian, ​​but all the cause and effect were still pinned on his head.

It’s not like department stores have street stalls. They only sell clothes from the shelves to customers by salespeople. How could there be less clothes?

Where did it go?Depend on me?
It’s just one day’s overtime pay. If you don’t make trouble, you won’t be able to afford food?
If the wall falls down, everyone will push it!
Besides, it’s not like the unit doesn’t have money to pay bonuses recently, and the finance department is not short of money.

After Tian Hongshan's innovation failed, Pengcheng No. [-] Factory quickly negotiated terms of entry with Xicheng Department Store. The latter could get a large amount of profits every month, which could be said to be a comfortable harvest while lying still. Money and bonuses are just small things.

At this time, there were more people saying weird things. He, Tian Hongshan, treated his own people as if they were not human beings. He refused to do good deals that were ready to be made. He insisted on making trouble for himself, so he deserved to be punished.

But Tian Hongshan didn't think so. After carefully observing Jiang Xiaoyan and others for a month, he seemed to see a young tiger, cute and cute, but already showing the domineering power of a king.

When it grows up smoothly and roars in the mountains and forests, how much stronger can the bloated West City Department Store be than a rabbit and a pheasant?
"Old Tian, ​​Old Tian!"

A colleague hurried over and said, "I knew you were here. Come on, the section chief is looking for you!"

"Oh, wait until I finish smoking this cigarette."

"You still smoke. Forget it, it's up to you!"

The colleague sighed and left. Tian Hongshan finished the cigarette in his hand in small sips, then stood up and walked slowly to the Supply and Marketing Department.

He used to be the head of the supply and marketing section. After the promotion innovation failed, he temporarily handed over the work to others, and then settled down to "learn and sum up experience."

I'm quite old, I'm just learning knitting, I love it.

In the past two months, Tian Hongshan has basically failed in his work unit, and the new section chief is not as senior as he is!They both hate each other, so just ignore each other and that's it.

But today I suddenly called him, guessing that the rumors I heard a few days ago were coming true.

When Tian Hongshan entered the supply and marketing department, several colleagues looked up at him and then lowered their heads. No one greeted him.

This made Tian Hongshan feel quite uncomfortable. He thought that a month ago, he was the boss of this office, but now he was ignored.

"Lao Tian is here, sit down!"

Tian Hongshan's successor was very enthusiastic. He asked him to sit down and then went straight to the topic without any further words.

"Lao Tian, ​​do you know the souvenir purchase point in our unit in Yanqing in the north?"

"I know," Tian Hongshan said expressionlessly, "I contacted and established the acquisition point."

"That's right, the company also decided to send you there to take over Ren Daping's job because you are more familiar with the local situation. You should go to the Personnel Department and the Labor and Employment Department to go through the procedures as soon as possible. There is a subsidy over there in Yanqing. You can get more every month. Six and a half dollars!”

"Six dollars and a half, that's quite a lot."

"."

Tian Hongshan raised the corners of his mouth and laughed mockingly.

Yanqing is more than 100 miles away from the capital, and there is a mountain across it. Compared with Sijiu City, it is an out-and-out rural area.

Moreover, Ren Daping was sent there after taking responsibility, and the person who severely stepped on Ren Daping at that time was Tian Hongshan.

Is it ironic?

30 years in Hedong and 30 years in Hexi, people will be proud and proud.

But Tian Hongshan didn't care, and suddenly asked: "Chief Zhao, when will your nephew get married?"

"what?"

"Isn't your nephew going to marry Ren Daping's daughter?"

"."

"Hehe~"

Tian Hongshan laughed twice, turned around and left the office.

He is already forty-three years old this year. If he stays in Yanqing for a few more years, he will be able to live a normal life. With the monthly subsidy of six and a half yuan, he might be able to buy a color TV series.

But are you willing?
Tian Hongshan asked himself, and unknowingly walked to the door of the Personnel Department, but the moment he raised his hand to knock on the door, a crazy idea slipped through his mind.

After a second, Tian Hongshan turned around and left, walking faster and faster.

He squeezed into the promotion site of Pengcheng Factory No. [-] and finally found Jiang Xiaoyan in the crowd.

After so many days of observation, he knew that the student from the Aviation Academy and Manager Jin were from the same hometown and could get along with each other.

"Team Leader Jiang, I want to trouble you with something. Can you help me contact your Manager Jin? I have something to discuss with him."

"please wait a moment."

Jiang Xiaoyan finished dealing with the things at hand, then took out her notebook, turned to one of the pages and tore it out.

"You can call me, or you can go directly to this address."

Tian Hongshan was stunned for a moment and took the piece of paper, looked at the phone number and address on it, and couldn't help but ask: "Did you write it for me in advance?"

Jiang Xiaoyan smiled and said: "Our leader said that if you are a person who is unwilling to be ordinary, then you will definitely come to us."

(End of this chapter)