The Northern Stories of Chef Lao Tan

Chapter 272: Sister Feng Needs to Supervise
Let's ignore the thoughts of the foreman and the waiter for the time being. Lao Tan and Brother Liu entered the private room, the waiter brought the food, and they started chatting while eating.

Xiaofeng reported the investigation results to Lao Tan first, and said after the report: "Brother Tan, your waiter is a bit drifting, you have to take care of it."

Old Tan nodded.

Xiaofeng continued: "In the service industry, it's true that people order dishes, but you can't judge people by their appearance, it's easy to hurt customers. Today is us, if others probably left early."

"Sister Feng is right." Old Tan said sincerely.

Wang Ming and Li Ge expressed their opinions one after another, especially Wang Ming, who was still angry and asked Lao Tan to manage it strictly.

Finally, Brother Liu said: "Actually, it's not that the waiters are gone, it's because your business is good and you don't worry about customers. The official is gone, and the official is not. How can the waiter be so bold?

If you open a restaurant, you are afraid that the big shop will bully your customers. When people come to your place to eat, they are giving you money.If you order good food and drink good hops, you will be served well, and if you spend less, you will be cold-faced, that won't work.

The problem lies in the management, and the officials are responsible. "

Old Tan listened carefully, nodding his head.

Brother Liu went on to say: "Your family has a lot of stores now, and there are many things to do. You are always not in the store, and the people below watch you work. It is normal for this to happen. If there is a problem to solve the problem, in my opinion, there is not enough supervision. , it won’t be like this if someone supervises.”

"Brother Liu is right, there is indeed insufficient supervision," Lao Tan said.

"Doesn't your family have a service supervisor? Then who is it—what's Li Shuang's name?" Xiaofeng couldn't remember Li Shuang's arrival for a moment.

"Li Shuang." Old Tan said.

"Yes, doesn't she care about this?" Xiaofeng said.

"She took care of it. There is a shortage of people in Suzhou. She used to be a manager." Old Tan said.

"Let's arrange someone else, we can't leave it alone." Xiaofeng said.

In fact, it was Lao Tan's mistake. After Li Shuang was transferred, no one was arranged to replace him. In addition, there was a two-month management gap during Zhang Li's convalescence, which led to this phenomenon.

It seems that I have to re-appoint a service supervisor.

At this time, Brother Li said: "You all know KFC, right? My girl is working there as a vacation worker. She told me that working there must be done according to the standard, and it is the same for every customer, because you don't know which customer may be Supervisor, if you are unlucky and find that you are not operating according to the standard, you will have to be laid off the next day."

Talking about KFC, Xiaofeng regained her spirits and said, "It's not that serious, but supervision does exist. I worked at KFC, and the one on Taiyuan Street. I quit after a month."

Old Tan asked with interest: "Why don't you do it?"

Xiaofeng took a sip of the rose wine first, and then said: "I was investigated——"

"When I thought about it, you were also dismissed." Wang Ming laughed.

"Cut! That's because I don't want to do it anymore. If I want to do it, who dares to investigate me?" Xiaofeng retorted without confidence, then smiled, put the matter of being investigated aside, and said: "But what should I do, people's management is really good , all aspects are in place. I think about work when I go to work, and I don’t have time to think about anything else. The store manager stands there, watching everything you do. You can’t steal or play tricks.

Didn’t Lao Li talk about supervision just now? He told you that the store manager doesn’t even know who the supervisor is. He is more afraid than the employees, so the KFC store manager must do more and better than the employees. "

When Xiaofeng said this, his eyes lit up suddenly, and he asked Lao Tan: "Brother Tan, what do you think of me?"

"What's the matter?" Old Tan asked back.

"I will inspect your house." Xiaofeng said seriously.

"You should calm down a little bit, and be a supervisor—" Wang Ming said suspiciously, "The waiter is going to be crazy."

"Get out, you forgot what my background is?" Xiaofeng raised her eyes and said not to be outdone.

Everyone remembered what Xiaofeng said about the identity of the inspector before, but they didn't take it seriously at the beginning, thinking it was just a joke.

"Are you really?" Wang Ming asked.

"You don't believe me, but I've been a soldier and I know." Xiaofeng said.

Guys nod.

"This is terrible, can't female soldiers change jobs and become inspectors?"

Everyone laughed, it was the default.

At this time Brother Liu said: "Xiaofeng is really good at being a supervisor, he can uphold justice and justice."

To be honest, Xiaofeng is indeed righteous, has the heroic spirit of shouting at injustice, defies power, upholds justice, and dares to fight against evil forces.

It's just that her way of being a big sister in society is incompatible with the service industry, and it is very likely that she is a three-minute whim to be a supervisor.

Brother Li said: "Feng's personality is really good for supervisors, but I'm afraid that I won't have much energy, and I will be fresh after two days."

Xiaofeng was unhappy, and said, "Why, Lao Li, do you look down on me?"

Brother Li smiled and said: "I'm not looking down on you. Brother Tan, it will take a long time. Can you do it? Besides, who dares to control you if you are like this? Don't say anything else, just go to and from get off work, you can be on time. ?

You still have so many friends, and there are constant drinking parties all day long. One side just went to work and the other side shouted for drinks. Are you going to work and you drinking? "

"There is also the mahjong club. I called and said that there are three missing and one is missing. If you don't have a supervisor, you have to go to the mahjong club even if you take a taxi." Wang Ming added firewood to the fire.

Xiaofeng refused to accept it, and said, "You don't understand me."

"We know you too well." Wang Ming said.

Xiaofeng ignored Wang Ming, Brother Liu is the eldest brother in this room, and he has authority in speaking, so he asked: "Brother Liu, do you think I can do it?"

Brother Liu looked at her, then at Wang Ming and Li Ge, then turned his attention to Lao Tan, and said, "Brother, tell me what your service supervisors do?"

Xiaofeng said that Lao Tan was really moved as a supervisor, because Xiaofeng gave him the impression that he was vigorous and resolute in doing things, and he did what he said, and never hesitated.And he is very principled, as he told Brother Liu, he upholds justice.

After Li Ge and Wang Ming finished speaking, they hesitated again. What they said was all the truth. Sister Feng was a social person, and she was used to it. If she really wanted to do a regular job, she might not be able to persist. If she was asked to supervise the service, who would supervise her?
After all, who can she listen to?

Who dares to control someone who is not even afraid of the police?

Although he thought so in his heart, he vaguely felt that Xiaofeng was very suitable to be a supervisor, as if he was born to be a supervisor, so he gave a detailed introduction to the supervisor.

"Supervision means supervision, urging, inspection, and guidance. It is different from supervision. Supervision is supervision and inspection. If it is found to be unqualified, it will be punished, and there is no need to provide guidance." Lao Tan looked at Xiaofeng: "Does Sister Feng understand it this way? of?"

Xiaofeng nodded.

"Service supervision, the specific content is to supervise and inspect the service, correct any unqualified areas immediately, provide on-site guidance, avoid mistakes, and develop habits. That is to say, the supervision itself must be familiar with all the service processes and standards of the hotel, and be able to train and train , At the same time, the character must be upright, as I said to Brother Liu, uphold justice and uphold justice.

The supervisor is the imperial envoy of the eight prefectures, and the supervisor is the patrol of the eight prefectures and the chief instructor. He can find problems and solve them, making the work more standardized and standard. "

"Listen? It's not as simple as you think. If you don't like it, you will be fined. You have to understand—" Wang Ming hit Xiaofeng.

Xiaofeng glanced at Wang Ming, ignored him, and asked Old Tan, "Brother Tan, just ask me if I can do it."

"Do you really want to do it?" Old Tan asked.

"I'm not messing around with you." Xiaofeng said seriously.

"You have to learn first." Old Tan said.

"no problem."

(End of this chapter)