Countercurrent 1982

Chapter 697 After-sales System
"Cui Lin, you went to the train station in the morning to check in and sent out all the more than 2000 speakers in our warehouse. This is the delivery address and customer information." In the early morning of the second day, Duan Yun came to the electronics factory, He found Cui Lin who was on duty and said.

"All the two... two thousand speakers have been shipped?" Cui Lin said in surprise after seeing the delivery information that Duan Yun handed over.

"Yesterday, our factory received more than 5000 new orders. In the next half month, you have to work hard, organize more workers to work overtime, and strive to deliver the goods within half a month." Duan Yun said to Cui Lin'an.

"Yesterday... more than 5000 orders!?" Cui Lin was dumbfounded when he heard this.

We must know that at the Canton Fair, it took him and Gao Leizi more than 10 days to obtain orders for more than 6000 subwoofers. And Duan Yun actually got an order for more than 5000 speakers yesterday, so this seems unbelievable to Cui Lin.

Cui Lin was worried about the order situation in the factory before, but now it seems that Duan Yun is simply supernatural, and he can easily get orders for thousands of sets of speakers, which makes Cui Lin even more admired.

"During this period of time, there will be many businessmen coming to our factory to visit and negotiate. This year... I guess you may not even have time to find a partner..." Duan Yun said with a curled lip.

"It's fine if you can earn money. If you have money and beautiful girls, I can just pick them!" Cui Lin said with a bright light in his eyes.

"Hahaha!" Duan Yun laughed upon hearing this.

"To be honest, Brother Duan, when you have money, your vision is different. I worked with you for a year last year, and now everyone in the factory knows that I am rich. There are so many people who come to propose marriage, and my mother is too picky. Now... If you want me to talk about a formal industrial iron job, it’s all nonsense. How can I earn a lot of money with Brother Duan and earn their money for several years a year. As long as our factory is prosperous, it’s nothing for me to get married a few years later ?” Cui Lin said to Duan Yun disapprovingly.

"Okay, it's good if you have this awareness. Our factory will definitely be very busy this year. As long as you work hard, I will definitely not treat you badly." Duan Yun patted Cui Lin on the shoulder and said.

"Brother Duan, don't worry, the affairs in the factory are the top priority for me. I guarantee that there will be no mistakes. In addition, I will go to night school to study every day during this time, and I can already memorize more than 100 words in English..." Cui Lin Some proudly said to Duan.

"Yes, keep working hard!" Duan Yun nodded with a smile, and then said to him: "During this time, I will arrange an English teacher to test you regularly. If your English is really good, I will take you to the next Canton Fair Negotiate with foreigners, maybe there will be a chance to go abroad in the future!"

Duan Yun paid his own money to set up this night school for employees. On the one hand, it was to recruit generals from among the dwarfs, and to cultivate a few talents who can take on their own from these low-educated core backbones. On the other hand, he was actually worried that these young people would have nothing to do at night. Doing it will lead to some bad habits of drinking, fighting and gambling, so Duan Yun will often draw big cakes for them and fill them with chicken soup, encourage them to go to night school, let them have goals and motivation in life, and avoid idleness and causing trouble for themselves.

But Duan Yun also knows that this kind of college study is something that can only be effective if it is persistent, and it will not improve people much in the short term, so it is not yet possible to have too high expectations for Cui Lin and the others.

"That's great." Excitement flashed across Cui Lin's face.

"Okay, then you should be busy." Duan Yun signaled Cui Lin to leave.

"I'm going to the train station right now." After Cui Lin finished speaking, he took the customer information Duan Yun gave him, turned around and left quickly.

After seeing Cui Lin leave, Duan Yun adjusted his suit and tie, and then went straight to the direction of the audition room, ready to welcome a new batch of customers to visit...

……

In the next few days, Duan Yun has been busy dealing with manufacturers and merchants from all over the country, and he has received more and more orders.

The audio production capacity of Duan Yun Factory is limited. In order to allow every customer to get the goods as soon as possible, Duan Yun adopts the form of batch delivery. No matter how many products you order, you need to deliver them in batches. In this way, you can Cover more merchants and sales locations.

For this order mode of batch delivery, most merchants also express their understanding. In fact, many of them have not done sales of speaker products before, and they need trial sales in the early stage to explore the market situation, so the number of orders for the first time is not high. Many are still in an exploratory stage.

In the past few days, Duan Yun intends to adopt some new marketing models.

Although the CCTV advertisement brought popularity and great popularity to the Tianyin subwoofer, Duan Yun knew that it was very important to establish a sound after-sales service management system in order to make the Tianyin subwoofer brand bigger and stronger.

Especially with the rise of private enterprises in villages and towns across the country, the market will gradually enter a period of fierce competition. The establishment and improvement of customer service system is the talisman of enterprises in the fierce competition, and the subwoofer products produced by Duanyun Electronics Factory are in the market. The Internet is a new product, and there is no competition for similar products at present. If Duan Yun can take advantage of this blank period in the market to complete the establishment of the national after-sales service system first, then he will be able to win word of mouth and the market first, and even if the latecomers can counterfeit their products. The products of the factory cannot grab many cakes from Duan Yun. Duan Yun will always become the benchmark and leader of this industry.

In addition, in terms of laying out the sales network, Duan Yun will also look for some reputable and powerful distributors for long-term cooperation.

In addition to the famous TV commercial, the reason why the Yanwu tape recorder was so popular back then is inseparable from its business policies.

What is relatively little known is that Yanwu Radio Factory, in order to dispel the worries of dealers, provided real-time subsidies to all units operating business products, and the amount of subsidies was as much as the loss. Compensation can be made according to the price difference, and it is precisely because of this that the dealers who operate Yanwu tape recorders have a reassurance, and it also plays a key role in the construction of the entire marketing network.

Duan Yun received these merchants, and after learning their basic information, he established a dealer customer file, classified and filed according to the speed of the other party's sales and the after-sales service of the factory. Some high-quality dealers will be given local agency rights and relatively low ex-factory price.

In this era, it is quite difficult to establish a comprehensive after-sales service system across the country. Many technicians are required to travel around the country to collect information and deal with dealer problems. The workload is heavy, the financial burden is heavy, and the process is very long.

But no matter how much it costs, Duan Yun must establish this sales and after-sales service system. Once this system is established, the products of their factory will occupy a very dominant position in the market competition, so as to realize Duan Yun's future. "Empire of Electronics" paves the way...

(End of this chapter)