The day I shared a flat with my female boss

Then Xi'er told me what he had learned.

The new development of Pengcheng real estate is called "Gold Coast", which is of Australian style. And it's mainly hardbound.

At present, it coincides with the delivery of the first phase of the real estate, and the second phase is entering the period of strong sales. Before the sales momentum is good, sales have been rising steadily.

However, during the inspection, the owner found that there were many quality problems in the doors, windows and interior decoration of the building, which were inconsistent with the delivery standard of the pre-sale contract. The owners highly suspect that the contractor is using inferior materials for decoration.

Today is the delivery day, led by several owners, led many owners to make trouble at the sales office, also called the media, let the media to expose the property quality problems.

The owners also threatened to complain to the complaints section of the Housing Administration Bureau of the municipal government, and to seek the consumer association and lawyers to protect their rights.

After hearing Xi'er's story, I touched my nose and said, "it seems that the problem is very serious!"

Xi'er looked at me and said, "once exposed by the media, the" Gold Coast "will undoubtedly fall into the mire of unsalable sales. As we all know, the capital turnover of the real estate industry is very tight. Pengcheng real estate has developed two major projects in the second half of this year. One is the "Gold Coast" and the other is Sanya's "coconut island style".

"Coconut island style" costs more, almost three times as much as "Gold Coast"! If the return of funds from the "Gold Coast" is not smooth, Pengcheng real estate is likely to face the dangerous situation of capital rupture! "

I looked at Xi'er and said, "such a serious problem, Dong Lin should come back to deal with it."

Xi'er said, "my father just called me! He said that he really couldn't come back and asked me to work with the senior management of Pengcheng to find a way to solve the problem. Be sure to handle this incident properly! "

I said, "if Lin really can't leave, let Ouyang Ze come back for a visit."

Xi'er said, "Azer has never been involved in our family company. This is a matter of principle. "

I looked at her and said, "what about that?"

Xi'er looked at me and said, "help me find a way! Yang, Yang

Yes! Is there any mistake? "Pengcheng" real estate is so big, when will it be my turn to give orders to Gu Yang?

I said, "please! You want a real estate layman to help you find a way, you worship the wrong God! "Night

Xi'er pouted her lips at me and said, "I don't know what to do, and I don't know much about the real estate industry."

The lighter was turning back and forth in my hand. I looked at Xi'er and said, "is there no counselor around Lin Dong? It's very common for the owners to be dissatisfied with the developer's noise, so they should have a set of effective methods! "

"In the past, there have been owners making trouble, but they say this incident is different from the past. This time, the owners are very stubborn, as if they are supported by someone behind them." Xi'er looked at me and said.

I said, "is there someone to support them? Who is it? "

"In the past, similar incidents can be settled through negotiation, but this time, the owners have a tough attitude, as if they are all holding a life and death attitude. Today, they also come to the media. It seems that they don't want to give Pengcheng any leeway at all. " Xi'er looked at me and said, a little angry.

"I said:" how to listen to you, as if they are not here to buy a house, but to find Pengcheng real estate trouble

"Do you feel the same way? Yang Yang. " Xi'er looked at me and said.

I said: "these owners are all coming to the gold coast, which shows that they really recognize the gold coast in their hearts. If there is a quality problem during the period, as long as it is not a major quality problem, as long as the developer promises to make rectification measures, the owners should not take a life and death attitude with the developer! That doesn't seem to make sense! "

Xi'er said, "Yang Yang, your analysis is reasonable. The geographical location of the gold coast is very good, with convenient transportation and good natural environment. Therefore, vice chairman Zhu also doubts whether someone is maliciously inciting these business owners behind the scenes. "

I looked at Xi'er and said, "who would that be?" The lighter in my hand knocked hard on the desk.

Xi'er shook his head, frowned and said, "it's not clear yet. Yang Yang, you can analyze and see who will maliciously incite the owners behind the scenes?"

I ordered a Marlboro, took a strong breath, pondered for a moment, and then said: "if someone really engaged in malicious incitement behind the scenes, there are only two possibilities, one may be a competitor of Pengcheng real estate, the other may be someone who has a grudge against the Lin family. As for who it will be, we need to investigate to find out. "

"I think so. What do you say we should do? "Yang Yang" Xi'er looked at me and asked.

The first time I saw her in a panic, and she seemed to regard me as the Savior, and her eyes were full of dependence and expectation.

Frankly speaking, Xi'er's manner sublimates my dignity as a man, and this sublimation is evolving in the direction of responsibility.

I smoke and rub my forehead.

"Yang Yang, the situation is really critical this time! Because of the owners' right safeguarding and disturbance, not only the first phase of house delivery is in trouble, but also the second phase sales are directly affected. If the house delivery is delayed due to the rectification, it will face a penalty for breach of contract. What's worse, it will seriously affect the company's brand and image! "I nodded.

"Yang Yang, what do you say? I'll listen to you! " Xi'er looked at me and said.

After pondering for a long time, I looked up at Xi'er and said, "in fact, after putting aside the situation of malicious incitement behind the scenes, this matter is essentially the contradiction between businesses and consumers! Although it is the contradiction between developers and owners, it still belongs to the contradiction between businesses and consumers! "

Xi'er looked at me and listened carefully.

I looked at her and went on: "further, it's a contradiction between people. Whether it is developers or owners, whether it is clothing companies, or customers, the contradiction between them is the contradiction between people! This is the essence of things

At this point, I pause for a moment and take a strong puff on my cigarette.

Xi'er looked at me eagerly and said, "go on! Yang, Yang

I puffed out a puff of smoke, looked at Xi'er, touched my nose and said, "so, to solve this problem is to solve the contradiction between people."

You'll show off!

"How are we going to solve this?" Xi'er still looked at me with burning eyes and said.

She mentioned "we" repeatedly, and I could feel her absolute trust in me, which gave birth to my inner sense of responsibility.

I said: "to solve the contradiction between people, we must start from communication, from the heart of communication!"

I'm thinking that there should be nothing wrong with finding problems, solving problems, basing on the height of universality and starting from the essence, right? Most of the time, the most complex problems can not be solved in a complex way, but the simplest way will work wonders.

Then Xier and I began to analyze the incident more deeply and negotiate a solution.

Soon we had a plan of action.

I thought out the action plan. Xi'er always felt that what I said was very reasonable. I don't know whether I really said it was reasonable, or she was so flustered that she thought it was reasonable when she heard anyone's opinions?

Moreover, her absolute trust in me makes me feel like I have a sacred mission!

My action plan steps are as follows.

First, it is imperative to deal with those media reporters first.

The power of public opinion is enormous. The media exposure is bound to set off a frenzy of public opinion. And the media is good at one thing, is rendering, the event rendering the more gimmick the better! Because they are after ratings! But the audience has a blind worship of the media, no matter right or wrong, once the media reports, the audience's psychology will change along with the attitude of the media.

This has been related to public psychology.

So the most urgent thing is to deal with those media reporters first.

Therefore, I think that no matter by what means, we should stop the media friends outside the sales hall.

If they have entered the sales hall, they have to confiscate their property.

Although the state does not allow the news media to release the information about the emergency disposal and its development without authorization, the rest of the information is completely deleted as "no unit or individual shall fabricate and disseminate false information about the emergency development or emergency disposal work, or know it is the emergency development or emergency disposal work." "To spread false information".

There is no doubt that it is a great victory of public opinion and rationality, and a serious setback to the administrative hegemony mentality of the drafters in the original draft.

However, the rights of the media are limited. The police have to have an arrest warrant to arrest people, and they have to have a warrant to search residential buildings. What can the media report if they want to?

The media only have the freedom to interview, but they don't have the right to interview.

The international community believes that journalists should not have rights beyond ordinary citizens.

Second, appease the owners.

Third, we will conduct a comprehensive inspection on the finely decorated houses on the gold coast to see if there are any quality problems found by the owners. If so, we will investigate whether the contractor is cutting corners when decorating the house?

Fourth, investigate whether there are really people behind the scenes who engage in malicious incitement. If so, find out who it is? What is their purpose?