Rules Weird Talk: I am more perverted than weird!

Hive Company 16

customer service department,

Feidi from Asan Kingdom took a sip of the coffee at hand.

Suddenly, the computer beeped, and Feidi immediately put down his cup.

The hard work in recent days has caused him to have a strong stress reaction to this ding-dong sound.

I still remember that two days after joining the company, I almost violated the rules by not responding to customer messages in time because I was not familiar with the work.

Feidi clicked on the message:

“Liar, you pay me money.”

“It has no effect at all.”

“Did you know that if you sell fake goods, you have to pay ten times the price?”

Seeing these unreasonable words, Feidi was confused and scrolled up the chat history.

I only saw the conversation between the two a week ago.

“Product: Anti-growth cream. Continuous use can make your skin look as young as eighteen years old.”

Customer: “Hello, customer service, how long does it take for it to take effect?”

Feddy: “A week or so.”

Customer: “Okay, if it doesn’t work for a week, I will come to you to compensate you!”

Now a week is up,

Feidi’s whole body was covered with chills and he asked unwillingly: “Is it true that it has no effect at all?”

“It’s useless, it’s an anti-growth cream., my mother’s face is covered with acne after using it. ”

With that said, he also sent two comparison pictures of himself before and after using it.

Sure enough, nothing has changed.

“Hurry up and pay, or I’ll sue you at the Industrial and Commercial Bureau.”

Feidi was at a loss. It was the first time he encountered this situation and he didn’t know what to do.

As for losing money, that’s definitely not possible.

After thinking for a long time, Feidi made a choice. He blocked the customer and quickly deleted all the chat history.

He murmured to himself: “There shouldn’t be anyone who is willing to put in the effort to follow the network cable for a facial cream, right?”

At the same time, almost all the chosen ones in the customer service department were facing the same problem.

Pierre was the most relaxed, had the most smooth words in the world, and never promised his clients any useful information.

So when a customer comes over with a product and asks.

Pierre: “Dear, we don’t know. Everyone’s skin is different. Maybe you didn’t use enough.”

“Let’s do this. You buy a year’s supply at one time and come back to me when you’re done.”

The customer cursed: “If I trust you again, you will be a bad person.”

I looked through the chat history and found no flaws, so I had to give up and leave.

Except for Feidi’s concealment, the other chosen ones are relatively honest.

The price of the anti-growth cream is 300 yuan, and the compensation is ten times that of being deducted from half a month’s salary.

They can only comfort themselves in their hearts: “Okay, okay, at worst, if you stay in the company for another half month, you will just spend money to learn a lesson.”

As everyone knows, this compromise is just the beginning for the customer service department.

It happened in the afternoon. As soon as Xu Ye sat down on the chair in the customer service department, a barrage of messages came from the computer.

Just click on one: “Junk apple, sour and astringent.”

“Profiteer, curse you for having children in the future.”

“Refund or not, I’ll give you a bad review if you don’t.”

Xu Ye was confused, but Pierre came over to help him explain the whole story.

Pierre retrieved the products sold by the company on the shopping website,

On the computer, a big and red apple, like a delicate work of art, appeared in his field of vision.

After the customer received the goods, Xuye Diankai sent him a picture of the actual product: the skin was broken, pitted, small and ugly.

Xu Ye: “…”

“Is this apple a beauty level 10?”

He was still in the mood to joke, while others were already too busy.

[Rule 12: Every question answered by customer service needs to be carefully considered. If your inappropriate remarks have a negative impact on the company, you must bear responsibility. 】

[Rule 13: Must reply within half an hour. 】

Originally, according to the normal frequency, customer service received customers every few minutes.

Now with the garbage apple incident, we have to receive several a minute.

Suddenly he became very busy.

And because of Rule 12, customer service cannot talk back. Basically, as long as the customer scolds you, colleagues can only listen and apologize continuously.

At this time, the director of the customer service department came in and thoughtfully brought a cup of coffee to everyone: “Come on everyone, the company is encountering difficulties now, and it depends on you warriors to solve it.”

Feidi couldn’t help but ask: “The reason why the customer is in a bad mood is because the goods are not the right version, so can we just refund them?”

“Shut up.” The director of the customer service department shouted, and approached Feidi. His eyes were visibly bulging, and he sternly reprimanded him: “I’ve already refunded my money, so what’s the use of you?”

“I’m telling you now, if anyone refunds customers, the money will be deducted from your salary.”

Got it, insist on not refunding the money and let the customer vent their anger on the customer service.

Anyway, customer service is born to be a doormat, and the life of customer service is not life.

The head of the customer service department left after voicing his anger. Some people felt thirsty and picked up the coffee next to them and took a sip. They immediately commented: “This stuff is good. After drinking it, my typing speed became faster. I recommend it to you.”

After hearing what he said, many of the chosen ones quickly picked it up and took a sip.

Soon, the only sound left in the entire department was the tapping of keyboards.

There were several chosen ones who received too many messages and took more than half an hour to reply. Their supervisor came in and severely criticized them, deducting a large amount of their salary.

“This is not the way to go.”

“Sooner or later the wages are going to be deducted. None of us can get through.”

“Think of a solution quickly.”

“Damn this company, who on earth purchased so many rotten apples to sell? Don’t you have eyes?”

Just when everyone was worried, things took a new turn. The Chosen One from Myanmar stood up and said, “Don’t worry, everyone, I have a way.”

“Say it.”

“Everyone please add help when replying to messages.The word farmer. ”

“Is it useful? It’s just two words. Can customers pay for it?”

“You’ll know if it works or not.”

A few minutes later,

“Damn it, it’s really useful. When they heard that the money was made by migrant workers, many people felt very pitiful and just forgot about it.”

“It’s so stupid. You just believe whatever I say.”

“It also helps farmers. All the local apples have been bought up by e-commerce companies at low prices, and second-hand vendors have directly lost their jobs.”

“You are so smart, how did you come up with this idea?”

The Chosen One of Myanmar said proudly: “Don’t you understand this? Just like when women are trafficked, you first need to find a child or an old man who can’t afford food to lure them to a remote place.”

“Before making a pig-killing plate, make up a tragic life experience for yourself, such as being abandoned by your husband or something.”

“In short, if you want to succeed, you have to show weakness first.”

The chosen one from Myanmar taught everyone a lesson, and at the same time, the audience in front of the screen was stunned.

“I’ll go, then I bought agricultural products a few days ago…”

“Don’t worry, not everything is fake. It’s best to check the local news first to see if you really need help.”

“You’re absolutely right. That’s how my aunt was kidnapped. By the time she was found, it was already more than ten years later.”

“Although the Chosen One from Myanmar is not very authentic, he still gave us a warning.”