Chapter 76 Personal Customization

  After his secretary resigned, An Feng wanted to find one in person. He spent a lot of time sitting in front of the computer researching, and there were quite a lot of options. I heard from Roger that although this industry is very small, the customers are all wealthy groups, so the profits are very high, and imitators emerge in endlessly.

  VIP customers are an important part of bringing benefits to American Express, especially black gold card customers. Some secretarial services are even provided for free. After reading the introduction, An Feng thought it was good and added it to himself. Then the focus was on the 24-hour telephone secretary, which took some patience.

  Targets can be male or female, gender doesn’t matter, it’s not about dating anyway, the key is voice and attitude. Considering that he often needs secretarial services, he wants to listen to someone with a pleasant voice and a gentle attitude. He decisively ruled out one-to-many, that is, one secretary corresponds to multiple clients. Although the service is free and he doesn't have so many things to do, he always feels that this will make the secretary bored with his job and resign frequently...and then find it himself.

   So he wants many to one.

  Many-to-one is a high-end service, that is, one full-time and many part-time. But you need to pay to hire, otherwise, with so many black gold card customers, how big is the service headquarters of American Express? The annual fee is as high as the salary of ordinary people for several years, but the rich usually don't consider these, choose and choose, listen to the voice and look at the tone, and finally choose the next woman.

   Roger arranged for his subordinates to handle it. Half a day later, the full-time female secretary called: "Hello, Mr. An, I am Angela, your personal secretary, and I am very happy to serve you."

   As for the sweet voice of the standard operator, An Feng gave a compliment first. He said, "Hello, Angela, you have a beautiful voice."

   "Thank you." Angela's protracted voice tended to be cute.

  An Feng smiled: "Well, I'm very curious about your working environment, can you explain it?"

   "No problem, sir." Angela's voice is indeed very good, pleasant and relaxing.

  An Feng leaned on the back of the chair and changed into a comfortable position to listen to her introduction. Angela said that the telephone secretary is not responsible for all the work alone. Behind her is a team dedicated to collecting information. Once there is something unclear, the team will immediately operate and she will feed the information back to the customer.

"I am your full-time secretary. I am mainly responsible for your service during the daytime. However, it is very pitiful for Angela to be on call 24 hours in the middle of the night and abroad due to time differences. , your call will be forwarded to the part-time secretary."

"Our backup team is huge, but the knowledge requirements for private secretaries are still very strict. Our profession requires us to answer customers' questions as soon as possible. It is not recommended to stop and ask. So in the next period of time, Angela will be familiar with you style, please take care of it."

  An Feng said: "I believe you can do a good job, Angela, I just have something to do now, and I need you to help me find some customized services..."

  Actually, An Feng’s patience is at the end here, why did he find the secretary first? Because you can push the troubles to her.

  …

As expected of serving top customers, Angela's speed and response are no less than that of Lei before. She sent the feedback information to An Feng's mailbox, and then called An Feng, using her unique gentle voice to guide An Feng on how to operate. With her help, An Feng completed the customized content.

   Currently, the most trouble An Feng encounters is tax and legal issues. A day later, he met his own private accountant and lawyer in a coffee shop: Hardy Locke and Franklin Miller, two men in suits who were serious and unsmiling.

Hardy is an accountant, in his early forties, usually the older the accountant, the richer the experience, and the young accountant is definitely a novice, because the senior accountant title requires more than five years of working time, or a senior accountant with a master's degree or above. Academic qualifications, Hardy has both.

Lawyers are similar, and it also depends on their record. In this regard, Franklin, who wears rimless glasses, has a face that is very angry with the police. The police and lawyers are definitely natural enemies. The police managed to catch the prisoner. The lawyer took advantage of the loophole to acquit the prisoner.

   "Hardy, Franklin, hello!" An Feng shook hands with them, took out the computer, and said, "Let's deal with the contract first."

Needless to say, as a lawyer, Franklin automatically turned on the working mode. He read quickly, glanced at ten lines, and did not blink. He found some minor problems in the proposed employment contract under his scanning, and revised it after discussing with An Feng. , and also handled the contract between An Feng and Hardy by the way.

   "After signing the contract, we will serve you full-time in the future." Franklin smiled slightly, as if the contract documents could give him infinite confidence.

"Okay, I have one more thing. I have a question about the personal tax declaration. I have to pay a lot of personal tax. I wonder if there is a way to reduce it?" A fiscal year has passed, although the tax declaration deadline is April 15 number, but in line with the idea that he would forget it after a long time, he let the accountant handle it first.

  Hardy said confidently: "No problem, Mr. An, I will try my best to help you avoid taxes reasonably, minimize the taxes you need to pay, and even get tax refunds."

   "Is that okay?" An Feng looked at his lawyer.

Franklin nodded: "The law only defines tax evasion, and there is no explanation for reasonable tax avoidance. Under certain circumstances that do not violate the law but do not have to abide by the rules, sir, your tax avoidance will not be pursued unless the federal or local governments issue New tax policy."

  Hardy: "In any case, professional accountants will have endless ways to deal with it."

  Franklin: "And we uphold the legality of this behavior."

  An Feng laughed, these two guys are really a good match... As the saying goes, there are policies and there are countermeasures, right?

  An Feng found some bills in the computer, Hardy found out items that could be used for deductions on the spot, and Franklin used accounting methods to check.

  Hardy said while watching: "In fact, you have many items that can be deducted, such as expenditures within the allowable amount, donation expenditures, and some property taxes."

   "How do you say?" An Feng knew six things about taxation.

Hardy thought for a while, and made an analogy: "For example, in a fiscal year, you have an income of 10,000 US dollars, various expenditures of 5,000, donations of 1,000, and property taxes of 1,000. According to your idea, the 10,000 The U.S. dollar is regarded as taxable income and multiplied by the corresponding tax rate, but it is not like this. It can be adjusted to offset part of the expenditure, donation expenditure and property tax, and the final part is the taxable income.”

An Feng blushed. Before Hardy said it, he really thought that the tax rate would be directly multiplied by the income. After listening to Hardy's explanation, he found that there are quite a lot of items that he can deduct. The vineyard was bought for more than 10 million. The property tax alone is more than 100,000, right? Now it is directly deducted from the individual tax, and there is no need to pay it.

  An Feng said with a smile: "The American tax law is quite humane!"

  Hardy nodded and continued: "If you adjust properly, you may still get a tax refund."

"Tax refund?" An Feng has heard before that the United States encourages the rich to spend. If all the money they earn is saved, a large sum will be deducted severely by the tax bureau. Therefore, the rich and the rich either use the money to invest or spend a lot of money. Spend it, I would rather spend it on myself than the grandchildren of the tax bureau.

Hardy explained: "It's still the simplest example. For example, a company employee's salary is withheld 5,000 when it is paid out, but after annual calculation, the actual tax he needs to pay is only 3,000. Then after declaring the tax, the tax bureau Will return him a check for $2,000."

  An Feng thought back on his consumption after coming to the United States. Last year, his expenditure was very high, and he had almost no income. And...he looked at Hardy's cunning look, this guy must have a way of getting around the tax bureau's calculations.

  Franklin noticed An Feng's eyes, and he smiled and assured: "As long as this aspect is legal, it is no problem for accountants to deduct deductions by reasonable classification."

  An Feng made a decision: "Let's deduct it severely!"

  (end of this chapter)

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