Metropolis: I Can Inherit Wealth

Chapter 275 : The sense of experience is the factor that determines victory or defeat

A large company of more than 300 billion yuan can be counted internationally. Only Cheng Yun has become the secretary of CEO Lin Feng.

However, behind the luck, it is precisely the endless efforts.

In the future, she will need to go back and forth between Jinling and Xiangjiang every day, because Lin Feng will not be based in Xiangjiang for a long time.

If there is an urgent document, the secretary needs to take the document to Jinling to find him for signature, and then send it back to the department below. “President, general manager, they are here.”

Cheng Yun still doesn’t know Lin Feng too well, and everything is cautious.

“Let them in.”

Lin Feng waved his hand, then ignored it, lowered his head to deal with the file, he didn’t have much time. In Xiangjiang, Dingtian will only stay for three days. After three days, he will return to Jinling, but there are still important things to deal with.

As the New Year is approaching, there will always be many, many things to do in “18 Seven”.

Don’t think that you are going to celebrate the New Year, and you can wait until it’s close to do your work.

If you think so, then you are very wrong. Many large companies start preparing for the finishing touches in the first three months of the New Year, and they have not been busy until the end of the year.

The finishing touches need to be done, but the plan for the second year also needs to be done.

Therefore, the new year is approaching, not only to do the finishing work, but also to make new plans for the second year. This is definitely the busiest time.

The end of the year is definitely the busiest time for Lin Feng, and now is the end of the year, he is very busy.

“Sit down first, and wait for me to read this document.”

Lin Feng didn’t look up, but he heard footsteps and gestured. He lowered his head and looked at the file. After ten minutes, he took a pen and signed his name at the back. He took a breath and rubbed his forehead. , I have a headache, but I have to cheer up: “How is the situation?”

“President, this is a report.”

The manager of the operation department is still very acquainted, and instead of answering, he handed over a report.

“Oh!”

Lin Feng smiled, took it, clipped it in the folder, and opened it. Looking from the top down, it was densely packed with numbers, but he still looked patiently.

Of course, it is impossible to look at every number, but he glanced at what he wanted to see, he still looked at it very seriously.

It was almost ten minutes later that he turned several pages before seeing the numbers behind, and a smile was drawn at the corners of his mouth.

“Yes, some exceeded my expectations. I thought it would be good to have 60 to 70 million. I didn’t expect that at this point, it exceeded 100 million.”

One billion!

A terrifying number, even if it is changed to RMB, it is still less than 100 million, but the Hong Kong dollar has exceeded 100 million, reaching more than 103 million.

And how long has it been until now?

It takes only 18 hours to spend all the calculations. In 18 hours, there is a consumption record of one to three billion. These consumption records are paid through JetPay, which is a terrible figure.

There will be a decline in the follow-up, which is very certain, but the decline is normal, mainly the situation on the first day, and the high consumption record indicates that there are many users.

Yes, users are what he values ​​most, and consumption records are also very important, but they are not what he values ​​most.

This is not a short-term investment operation, but a long-term investment.

Little by little, take it easy.

With a huge number of users, it represents his strength. Because a large number of users spend a dollar a day. It’s better than a local tyrant who only has the same user throws money.

But he had to admit. The figures on this report are very scary, more than one hundred million, and 18 hours of time. If this matter is known to the outside world, it will probably explode. Major events in the financial industry will surely be something good people say-

Everything is confidential. It is impossible to let the outside world know, the outside world can guess, but JFPA cannot announce it, and is unwilling to announce it. Let’s make a fortune in silence.

If Jiefubao is a listed company, such results will definitely be announced as soon as possible, because it can increase the stock price and increase the value of the stock in the hands of shareholders.

“This result is very good.”

Lin Feng smiled and looked at the two subordinates. As always kind, but then he became solemn: “However, it is not these consumption records that I value.”

“Although I also attach great importance to this, but for us right now, it is still a user, because we are a startup, we must always remember that we are a brand new company.”

“The market is now in a completely blank stage. Only by seizing this opportunity and continuing to develop can we move towards the end.

“The results do not explain the problem, because our Jiefubao company is a new product, there is always a little freshness, and users will try it out.

“On the other hand, if they use it uncomfortably and lose their freshness, then they will not use it again. As a result, our users will be one less.

“So, what we need to pay attention to is the feedback from users, and then follow-up service issues.

“For example, some users encounter problems when paying, you must deal with this as soon as possible. Your operation department and the public relations department must negotiate absolutely.”

“What I want is good service. Whether it is handling questions or handling follow-up problems, it needs to be the best service, to be substantive, and not to engage in hypocrisy and fraud.”

Lin Feng emphasized more and more solemnly.

Service attitude is definitely a big problem.

Service is a bit like after-sales service. After a product is sold, the after-sales service is really not good?

This is a big problem. Even many foreign companies have not dealt with it properly. The most famous company is Apple.

No, maybe Apple has done a good job in their home country, but their after-sales service in China is like shit.

Especially when there are few physical flagship stores of their company in China, after-sales service can not keep up.

More people rely on online shopping to buy their products, and then there are problems when shopping online, and the website also has credibility problems.

And their authorized after-sales service points, all of which have problems.

I bought a brand new APPLE mobile phone 5.1, and when someone sent it back, there was a problem.

At this time, if you want to return the goods, the online shopping website also allows you to return the goods.

But you must first take the phone to the after-sales point inspection authorized by APPLE, and ask those after-sales points to issue a certificate before allowing you to return the product.

The problem is here, those after-sales points just do not issue inspection certificates.

Are you stuck now?

Yes, you have no choice but to recognize the pit.

In the same way, whether it is an APPLE mobile phone or a Jpay, such a problem may arise, even if there is a payment problem when using Jpay for online shopping, such as returning the goods, then the money must be returned.

But at this time, you procrastinate again and again, until the end is nothing. For too long, this will bring strong dissatisfaction to users…