Of course, this document on consumer associations is not easy to organize, and there are many things to be aware of.

\"Yes. The voice of Enri Qingbo 12 sounded.

\"Tap tap.

Liu Feng looked at the back of Hu Erniang leaving, and began to take out the banknotes, preparing to think about what the consumer protection department should pay attention to.

This is not an easy task, because it is necessary to take into account not only the rights and interests of consumers, but also the rights and interests of businesses.

To find a balance between the two, we must not be too partial to consumers, nor can we encourage the arrogance of merchants.

\"What about the consumer association on the other side of the earth?\" Liu Feng muttered to himself, and began to lower his eyebrows to think.

He remembers that the Consumers Association will conduct serious investigations, identify facts, and clarify responsibilities for every complaint made by consumers.

Then go to make a fair mediation in a timely manner, and implement a combination of \"back-to-back\" and \"face-to-face\" during mediation.

And most importantly, as a moderator, always be in the lead.

And actively guide the two parties to reach a consensus, strive to achieve the purpose of mutual satisfaction, and facilitate the final settlement of the dispute.

These are only preliminary, and more important is to investigate and collect evidence, as well as to define whether the other party's complaint is established.

If it means that the service attitude is not good, the merchant can be fined.

If it means that there is less meat filling in the buns, you can take some evidence and come back for investigation.

After collecting the opinions of the common people extensively, I want to see if they also feel that there is less meat filling in the buns.

If the result is that there is no change in the meat filling in the buns, it is necessary to criticize and educate the complainants.

\"There are many things to define.\" Liu Feng frowned and said.

On the other side, Hu Erniang, who was looking for Darlene with a document in her arms, couldn't wait to tell the other party the news.

Half an hour later, Empress Hu Er found the girl and told her Majesty's arrangement again.

Darlene widened her eyes and asked in surprise, \"Is what Your Majesty said true?\"

\"It's all true, Your Majesty asked you to manage a department to deal with complaints.\"En Li nodded.

\"How is this possible? How can I manage a department.\" Darlene looked flattered.

\"Your Majesty believes in you, you can definitely do it, and it shouldn't be difficult to deal with these problems with your smarts. Enri encouraged.

Darlene hesitated for a while before she nodded, took the documents handed over by Mother Fox Er and began to browse.

When she saw the complaints in it, she was indeed a little speechless, most of which were innocuous things.

\"This is too speechless. Why do you have to complain about such a trivial matter? Don't these people have to go to work? Are you so busy?\" Darlene was a little angry after reading the document.

There are more than 40 or 50 complaints in it, and almost two-thirds of the complaints are irrelevant, and even people want to laugh when they see it.

For example, there is an article that means that the waiter did not smile when he brought the plate over, and he felt that the waiter must be looking down on the person eating.

Another one is the waiter, because he didn't hear it clearly and asked again, so that the person who ordered the meal thought that the other party did not respect him.

What's even more outrageous is that the waiter gave an extra menu, so that the other party felt that the waiter was insulting himself for being fat and so on.

There are not too many complaints that make people laugh and laugh. You don't need to investigate, you can know that the complainant is making trouble unreasonably, but if you don't give the other party a satisfactory answer, the other party will be aggressive.

In short, it is not an easy task to deal with these 40 or 50 complaints. Consumers should not be too rampant, and merchants should not be wronged for no reason. \"Your Majesty, I was very angry when I saw it. He said you can deal with it as you want. Your Majesty believes in you very much.\" En Li said.

Darlene fiddled with her long red hair and said seriously, \"I see, I already know how to deal with it.\"

\"Really? You figured out a way so quickly?\" En Li asked in surprise. \"Well, those who complain just think that every complaint can be useful, so if something is not as good as they want, they all complain.\"

Darlene paused and continued, \"Actually, this kind of person is best dealt with.\"

\"How are you thinking about dealing with these complaints?\" Enri asked curiously. \"Just ignore those vexatious complaints, and send someone to warn those complainants and let them know what a shameful thing it is to occupy public resources.\"

Darlene smiled slightly and continued, \"You can even give them a little punishment, so that they won't dare to make trouble casually in the future.\"

\"But if they do this, will they complain? Then they will make trouble.\" Enri worried.

\"Don't worry about this, I have a solution. Every time there is a complaint, I will post it and let the people of Chang'an City start voting. If it is really serious, it will be dealt with seriously.\"

Darlene thought for a while, and continued, \"If even the people think it's unreasonable, then the complainant - will definitely be punished.\"

After thinking about it, the girl still felt that this method was the most appropriate. Let the power of the people make the decision, and those people would not say anything.

\"Very good, your approach is really brilliant, those people will not dare to say anything.\" En Li covered her mouth and smiled.

\"These are all learned from His Majesty.\" Darlene smiled softly.

\"By the way, His Majesty said that the documents on the operation of this department will be given to you later.\"

Allie added.

Darlene nodded, closed the document and said, \"I see, you told Your Majesty that I will take care of these things.\"

\"Okay.\" Enri turned and left.

Chapter 1983: What are the benefits of being a princess

Chapter 1983: What are the benefits of being a princess? (1 more for customization)

On the lively streets of Chang'an City, two familiar figures were walking aimlessly on the streets.

They are Princess Jasmine and Coco, - they came out of the restaurant early in the morning.

It has been some time since I left the Principality of Mullin and came to Chang'an City. I live in a restaurant every day and then go to eat. It has always been like this two-point-line. Of course, during the period, an application to meet His Majesty the King was passed on to the highest building.

However, the application that was submitted - Zhidu fell into the sea, and there was no response and no request for an interview.

They had no choice but to wait all the time. Although they said they were waiting, they still had to eat when they should eat.

\"His Royal Highness, we have been waiting for a long time, and we haven't been able to see His Majesty the King of the Han Dynasty.\" He sighed.

In fact, she was a little impatient. They came to Chang'an City not for one or two days, but for many days.

But after so many days, there is still no news at all. Every day they are waiting aimlessly, and they don't know when they will go. \"It doesn't matter, anyway, we have already submitted the application for an interview, and we will definitely be summoned, we just need to wait.\" Princess Rongli said softly. She is more Buddhist, and at this time, she can only wait slowly, and it is useless to be anxious.

On the contrary, the application form for the interview has been submitted, and the interview will naturally be met when the interview is due. It is useless to be anxious here.

\"But it's been so many years, and it's useless to wait any longer, do we want to go back first?\" Coco asked.

They have been out for a long time, and if they continue to stay, I don't know what His Majesty will say.

And they came out without His Majesty's consent. If they were found, it would be a very bad thing.

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