At the Beginning, Four Sisters Helped Me Sign In

As I told you, there is such a big thing as the manager of the financial department, you can forget it, do you think your position is too comfortable?"

"As for the manager of the design department, you are directly connecting with the construction site to carry out the design. Every time you go to the construction site to check, do the workers not report this situation to you, or you can't hear the reaction of the workers? "

"The reason why I had the Complaint Section at the beginning was to make it easier for my own people. In fact, it's just customer service. All people will call the Complaint Section if they have any problems. Said the workers were unresponsive"

"Now you can answer my question carefully, and the manager of the complaint department called and asked your people to catch me all the complaint calls of the past six months. If I want to check the content, I will also use text to type it out for ten minutes. I'm about to see"

After Chen Yang said these words, looking at the leaders in front of him, he found that each of them was more flustered, especially the experience of the Complaints Division. It may be because he was too anxious just now, so these few people couldn't react.

If it doesn't matter, he has time to spend with these people. Today, he came to deal with this matter, and he never thought about letting these people go. Everything must be sorted out.

The manager of the sales department stood up tremblingly. In this case, even if he didn't stand up, there was nothing he could do. After all, these people on the construction site were actually his responsibility.

Moreover, the manager of the construction site has communicated with him many times, but he has been ignoring this matter. He didn't expect that it was only a few months' salary arrears, and these workers went to the head office.

Thinking about it, he did do a lot of negligent things at work, but a lot of things happened to him recently. If it weren't for too many things, he would never have this situation.

Naturally, he would not be stupid enough to tell Chen Yang his true situation, he could only randomly think about some countermeasures, but when people are in a hurry, their mind will go blank, and he can't remember anything at this time.

He glanced at Chen Yang with a guilty conscience, and found that Chen Yang was also looking at him, he immediately

look away, immediately

He lowered his head and spoke after a while.

"In this matter, I made a deep reflection, it was because of my tree back that this happened, in fact, it has nothing to do with the manager of the financial department, I didn't do my job well. Work"

Fei Lu reminds you of three things to read and collect,

Chapter 802: How do you make me believe, your side words

"I don't think I can do all these things. I can only blame myself. Although I directly manage these people on the construction site, and the salary does require me to apply for it, it is not directly related to me, because recently Our sales department is really busy"

"Originally, we had a lot of people in our sales department, but recently people from certain departments have been coming to us to borrow people, resulting in our lack of staff, so I forgot about it, there was originally an employee

Just give me the report, and I will give it to the finance department.”

"It is because of this person's absence that I am in such an embarrassing situation now. How could I deliberately forget the wages of these workers, they are the hardest workers"

The manager of the sales department worked very hard to escape his responsibilities. At first, he admitted that it was only for the reversal. In fact, the sales department is indeed urgently confirming, but it is not as serious as he said.

He suddenly thanked the manager of the purchasing department very much. Otherwise, he really didn't know how to explain this matter.

Whether it is the purchasing department or the public relations department, they have borrowed people from them.

And it hasn't been returned until now. Among them is the person who made the report this time, so this responsibility cannot be fully borne by him, so he must find someone to share with him.

After he finished speaking, he pretended to be remorseful and nodded vigorously at Chen Yang. In order to make his words more convincing to others, he forced himself to shed two tears. God knows how difficult it was for him to keep those two tears.

If he didn't want to stay here, he wouldn't let himself do this kind of thing. Thinking about crying in public, it's too embarrassing, but now, in order to keep his job, there's no other way.

"No matter how many grievances I had in the past, I wouldn't say it easily, and everyone works in the same company, so some things can't be said so straightforwardly, but this time something happened, everyone put all the The responsibility rests on me"

"Of course I have the responsibility, and I won't shirk it, but I don't want to let you know, the boss, it's just like I really think that our sales department is not doing anything. not enough"

The manager of the purchasing department said that he couldn't sit still. He just came out of the crisis. I didn't expect the manager of the sales department to push him in again. He really hated him very much.

Manager of Finance Department and Manager of Sales Department

He really doesn't want to respond to this matter, but if he doesn't say it, Chen Yang will definitely have a bigger misunderstanding. The most important thing is that he can't bear it any longer.

Everything has nothing to do with him, why do you focus all your attention on him, do you really think he is easy to bully, or do you think the purchasing department is not important at all

Thinking of this, he quickly stood up with a helpless expression on his face.

"I solemnly declare here that our purchasing department has not taken over from your sales department at all, and that person of ours used to belong to our purchasing department.

I just want to come back"

"As for the matter of the PR department, it's even more not our fault. It's because the PR department had too much entertainment at that time, so I chose a few people from your sales department to help out. Lin Siyu personally decided this matter."

"I remember at that time you swore that your sales department could be busy, even if it was possible to recruit two more people, why can't you be busy in front of the boss now, everything is our fault"

"Since you want to say so, then the usual practice of your sales department also makes us very dissatisfied. Everyone in your sales department has never been to work normally, and every time you are late, you go to the personnel department and say that I went to see the client, who can know if it's true or not."

"Don't do things too much. I don't want to say anything, but I can't let you bully the boss. I can guarantee this matter. If you don't believe it, you can investigate. I'm telling the truth."

Chen Yang looked at the manager of the purchasing department with a just face, and when he spoke, his eyes were very firm, he knew that there was almost no lie in this matter, and the most important thing was that the manager of the sales department did not dare to look at him at all.

0 Sometimes, who is right and who is wrong can be seen at a glance. If a person is upright and upright, he will not be afraid of any investigation or even confrontation with anyone. It is different for people with a guilty conscience.

But in this case, he would not only listen to other people's words, and the manager of the public relations department was also mentioned in this matter. He looked at these people and said.

"The manager of the purchasing department has already refuted this matter, then the manager of the public relations department will say a little bit, so I can have some considerations about this matter, and I saw a person passing by outside just now, is it from the Complaints Section? "

"Go and call that person over, just give me the information in his hand. Besides, is this situation between you two infighting? If you are not united, I really doubt if you are forming a gang here."

,,, Hearing Chen Yang say these words, the manager of the sales department and the manager of the finance department were scared to death. He knew that what Chen Yang hated most was forming gangs. In this case, they didn't dare to say anything. too many words to avoid common evil

But now the manager of the purchasing department is completely different, because Chen Yang's attitude towards him is different from these people. The most important thing is that Chen Yang believes in his words, and he believes that Chen Yang knows what is good and what is bad.

Perhaps from the very beginning, Chen Yang never believed the words of the sales manager, so at this time he would be more bold to say something

"Boss, the manager of the public relations department went to talk with our client, and this time it was a big client that was thrown away by the sales department. If the negotiation can be concluded, the company will have a profit."

"I don't want to belittle anyone, but this time the manager of the public relations department is really not easy, so I think if you really quit some people in this matter, I hope you don't get angry, each department not easy”

Hearing such sonorous words from the purchasing manager, Chen Yang nodded subconsciously, but he did not continue. In this matter, it doesn't matter whether he believes or not, the most important thing is to let them be honest in their hearts. face these problems thousands of

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Chapter 803: Lin Sixuan, who tipped off the news

Chen Yang already has a way to deal with this matter, but he just feels that it is not the right time. He just wants to see what these people want to do. The most important thing is that these people have a lot of ideas in their hearts.

He has not managed the company in recent months, so he is relatively unfamiliar with the company's situation. He wants to figure out everything before making a decision. If he kills the wrong person, wouldn't it be a pity?

Thinking of this, he looked at the door, and found that the manager of the Complaints Department had walked in. He stretched out his hand and handed the document to him. He looked at the document in his hand, and finally said.

"The question I asked you just now, you can think about it for a while now, and if you have something you want to report to me, you can also think about it carefully. Now, "823,"

Now I'll see what's going on with this thing."

"I can tell you this, but all departments that don't pay attention to this matter will be implicated. You should think carefully about whether this matter has anything to do with you or has nothing to do with you."

"Don't feel that it has nothing to do with you and hang up high, but everything about the company has something to do with you. Although it is said that you are in the department in charge of your own, but if you find some other things, you have to report it and solve it. of"

"Think about it for each of you. When I finish reading these documents, I will continue to chat with you. The manager of the public relations department is busy now, so don't let him come back, and don't let him come back because of this matter. disturb his mood"

"So, manager of the purchasing department, go down and comfort these workers and treat them with delicious food and drink, see what needs they have in their hearts, and tell them all, by the way, explain these misunderstandings to them a little bit.

It's not the company's fault, it's just some misunderstandings and accidents."

After Chen Yang finished speaking, he directly lowered his head, looked at the documents and ignored these people. The reason why he asked the supervisor of the purchasing department to go is because during these conversations, he found that the manager of the purchasing department was very kind. capable

When he speaks, he is neither humble nor arrogant, and he never owes anyone anything. It shows that this person is always upright and upright, and even if it is confrontation, he will not be afraid. On the contrary, if the sales manager is asked to go, it is likely to cause another sensation.

So in this case, he was mainly not stupid, so he could know how to do this, but when he saw these calls from the Complaint Section, he was really stunned.

Not only customers, but also people on the construction site. The people who called over were to respond, but the words they complained about were too much. Looking at the documents in front of him, he forcibly controlled the anger in his heart.

After reading all these documents, a fire was burning in his heart. He had no idea that the attitude of these people would be so bad. He had complained before, but in his heart Equivalent to customer service

Even if it is a simple complaint department, it should be very polite when speaking. When facing these customers or their own people to reflect on their problems, how can these problems not be solved at the same time?

And make those popular half-dead,

After reading all the documents, he directly threw the documents on the table, stared at the manager of the Complaints Division with very angry eyes, and said word by word.

"This is the feedback you gave me, and this is what you call a complaint. Are you thinking that we are all fools? How did you assure me that your complaints are absolutely good and that there will be no problems?"

"Now you explain to me why when four or five, 45 workers went to report the wages, how did your people answer, saying that they were just poor people, and the bottom-level people were not worthy of raising wages?"

"What's the matter? The people in your Complaint Section are all high-level people, and they are all relatively high-ranking people. If this is the case, then you should do some relatively high-ranking things and let all the people in your department come over."

"You have all thought about what I said just now, do you have anything else to say now, if not, I will take responsibility for this matter to each of you, if you feel that this punishment is unfair to me, comments can be made”

After Chen Yang finished speaking, he deliberately looked at each of them and did not continue to speak, because he felt that he was more determined in handling this matter and would not give anyone another chance. He sighed deeply. He took a sigh of relief. When he was about to speak, suddenly the phone rang. He took it out and found that it was Lin Sixuan's call. Without any hesitation, he quickly connected the call.

"I'm having a meeting with them. Have you and eldest sister arrived home? Be sure to take good care of eldest sister, no matter what.

Don't let the eldest sister worry about anything, even if the eldest sister wants to come to the company, she will try her best to stop her."

"No, I can't stop it at all. Now the eldest sister seems to have discovered something, and she is going to the company. We have locked the door of the house, but with the anger of the eldest sister, I'm afraid I won't be able to stop it for a long time."

After Lin Sixuan said these words, she didn't forget to look downstairs. At this time, Lin Sihan was fighting wits with the eldest sister. She just took the time to make a phone call with Chen Yang. She really didn't understand how the eldest sister found out.

It was obvious that she and Lin Sihan had been playing and chatting with the eldest sister, and they were very happy, but the eldest sister suddenly shifted the topic to Chen Yang, and the two of them were caught off guard.

But even in this situation, they didn't tell the eldest sister the real situation, but everyone seemed to realize something, they went to the company to see Chen Yang, only 1

0 However, Chen Yang had warned before, so they couldn't enlarge the sister's past.

"You also know the temper of the eldest sister. How can we be able to talk about it, and what is going on with the company? If it really doesn't work, let's all go there. At least we can go and help."

"And you didn't even say a word when you left, you just said you were looking for the second sister. Think about how the eldest sister could be at ease. After all, the second sister is also in the company recently, and you know what will happen if you think about it. "

Lin Sixuan didn't think that one day she would need to be secretive when making calls. If the eldest sister knew that she was calling Chen Yang and tipped off, maybe the eldest sister would kick her out, and more importantly, threaten her.

Fei Lu reminds you of three things to read and collect,

Chapter 804: Pregnant, just raise the baby, leave the rest to me

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"You and eldest sister don't have to worry about this matter, I can handle it completely, and it's just to deal with some company affairs, it's not enough to ask you to go out, take your mobile phone to eldest sister now, I'll go with eldest sister make a call"

"I believe that the eldest sister will not be so unreasonable in this matter. The most important thing is that the eldest sister is definitely not able to come to the company when she is pregnant. I am really afraid that some problems will occur, so I don't care.

The eldest sister can't listen to what she says."

"Now you go downstairs to find the eldest sister, I'll tell them a few words, and I'll call you directly after a while, no matter how much you cut the chicken.

If anything happens, you can't let the eldest sister come to the company, you can lock the eldest sister in the house."

After Chen Yang finished speaking, he hung up the phone directly. He looked at the people in front of him, thinking about what had just happened. They only talked about half of it, and he hadn't started talking about punishment.

The most important thing is that in his mind, he feels that these punishments are what they care about most, and he doesn't want the eldest sister to worry too much about this matter.

After thinking about it, only if 05 resolves these matters as soon as possible, will he be able to go back to accompany the eldest sister more at ease, and the second sister still needs him to appease him, thinking about it, there are still many things

He can't continue to delay here, otherwise there will really be a major event, and there are workers who need him to give an explanation. Punishing these people is a trivial matter, just an attitude.

He did these punishments just to give the workers an attitude, because he didn't want the workers to feel that this matter was the end of the matter, not only the issue of wages, but also the attitude of their company

"In this matter, I actually don't want to say too much, but now the situation is urgent, I will announce the punishment list in my mind now, if you are not convinced, you can think about it here, when I come back Please let me know"

"First of all, it's about the manager of the finance department. Usually you can still do things, but in this matter, you are indeed negligent, deducting your six-month bonus, and the year-end bonus is not yours."

"Everyone in your finance department deducts three months' bonus. If anyone is unconvinced, they can come to me directly. After all, these after-sales services are not caused by one person, and you are a team, and you must treat them equally."

"The manager of the sales department will be deducted from the salary and bonus for half a year. As for the employees below, I will not punish them. After all, everyone in the sales department relies on their own talents to negotiate and return these contracts, and everyone also It was very hard work”

"Manager of the Complaints Section, have you all arrived? There are nearly 20 people in your Complaints Section, which is pretty good, but none of the 20 or so people's attitudes are correct."

, "The most serious thing this time is your Complaints Section. Although you said that this matter is not under your direct jurisdiction, you have received a lot of complaints and did not deal with them in a timely manner. Instead, your attitude was very tough."

When Chen Yang said this, he paused for a while, because he wanted to think a little about how he should deal with this matter, whether it was just punishment or there were some other threats.

And for the Complaints Section, he thinks it's actually possible to change a name. If it's just the Complaints Section, everyone might think it's just accepting some complaints, not dealing with them, so he thinks the Customer Service Department is better.

He also blamed him for this matter. He didn't think carefully at the beginning, but the assignment of tasks was the same. He would never allow such aggressive employees to exist.

The most important thing is that he wants to have a major reform in complaints, and absolutely cannot make these people think that entering the complaints class can be a very awesome thing.

"Well, the manager of the head class, you are punished the same as the manager of the finance department for taking the lead. As for your staff, I will lay off half of them, and I will ask the personnel department to give me the work performance of the past six months."

"As for who will be laid off, you can go back and wait for the news. Those who have not been laid off will all have their bonuses deducted for three months, and there will never be any secondment from any department in the future."

"If there is a shortage of personnel in the department, you can tell the personnel department that the positions you need will be immediately available.

Recruiters, managers of the personnel department should follow closely in this regard, so that there is a shortage of people in the department.”

"I hope you can take this as a warning, and you will never find similar things again. Today, I will simply say, these managers of the personnel department, wait for you to come to my office in half an hour, and I have something to tell you. "

"It's what I said just now, those who have problems stay, and those who don't have problems can go out now."