Scene language skills that college students must know

Chapter 9 Scene [-] - When the guests come to visit
Chapter 9 Scene [-] - When the guests come to visit
In daily life, guests often come to visit, and the quality of hospitality directly affects the relationship between the host and the guests.there is a biography
Traditional joke: Zhang San treats guests at home and prepares a table of sumptuous food and wine.Li Si and Wang Wu are here, and Zhao Liu is still missing.Zhang San waited

A little anxious, he said: "The one who should have come has not yet come." Li Si heard this and felt that there was something in this remark, saying "The one who should not have come is here."

, turned around and left.Seeing this, Wang Wu wanted to persuade Zhang San, but Zhang San said: "The one who shouldn't have left is gone again." Wang Wu also left angrily.

Zhang San has been busy for a long time, and there is no one guest. The sad thing is that he can't speak. ?
The ancients said: "Isn't it a pleasure to have friends coming from afar?" However, if the host is not good at talking, he will often feel helpless in front of the guests.

What to do, nothing to say, how can there be fun?How can we achieve the purpose of communication?Therefore, you must master certain reception skills when you receive the reception.
skillful:?

([-]) Greet visitors?

Welcome is the first step in reception, when the doorbell rings or hears a knock on the door, it should be answered immediately, such as "Please wait." "Here we come!"

"Which one?", and so on.If you want to know who the visitor is before opening the door, it is best to look out quietly through the "peephole"
.It's impolite to ask, "Who is it?" casually.Once the door is opened, it's time to welcome with a smile

:"Please
Enter! " "Come in, please!" "If you see an unfamiliar face, you can say hello first, and then verify that he is

Is it really your guest instead of going through the wrong door: "Hello, you are..." "Hello, you are looking for...".Don't pull it away
The door asked: "Who are you looking for?" It was like an interrogation. ?
When greeting someone, it is very important to call out the other person's name. People are always very sensitive and value their own names.remember

Calling a person by their name and saying it easily is the same as giving that person a subtle but effective compliment, but forgetting or saying it wrong
Using someone else's name puts you at a disadvantage.For example, a movie fan asked for an autograph from a movie star he admired.Dang Ying

After the star signed, the fan actually mispronounced the name.After hearing this, the movie star was very angry, so he asked the fans: "You are not mine.
Loyal audience?That being the case, why did I even mispronounce my name? "The fans had no choice but to apologize quickly, and explained that they were not good at remembering
Live in someone else's name.When receiving important guests, you must remember the name and identity of the other party, otherwise it may cause irreparable damage
as a result of.For example, a certain unit assigns a lady to do the reception work in a big celebration.When a gentleman comes in and hands

When the business card was presented, the lady looked at the business card and asked politely: "What can I do for you?"
and left.It turned out that he was the main guest invited to the celebration, and the reception lady didn't even know his name, no wonder that

The guests were very annoyed. ?
([-]) Talk to the guests?
In the reception process, understanding the intention of the visitor, and then "seeing the person talking", can quickly determine the topic and adapt to the situation.

The wish of the other party gives people a pleasant feeling. ?
First of all, the choice of words and sentences depends on the cultural level of the visitor.An intellectual came to a farmer's guest, the host was very enthusiastic
, is also very polite to visitors: "I heard that Marshal Zhao Gong visited you recently. Now that you are famous, I really want to look at you with admiration."
. "" Regarding your way of making money, I don't dare to criticize and make unreasonable comments. Please bear with me. "The master's words can only

The farmer was baffled, how could he talk further?Therefore, the choice of words and sentences should depend on the cultural level of the visitor. ?
Second, the tone of speaking varies according to the different purposes of the visitors.For guests who come to ask for help, the host should stand on the guest's side and say

If you speak, your tone should be calm.Even if you think there is nothing you can do, you have to leave a glimmer of hope for the guest. You can say to him: "Don't wait for me first."
Urgent, as soon as I have a way, I will call and tell you. "For guests who come to provide some kind of information, the host should adopt an exclamation tone.
Express your gratitude.Such as "You are really helpful! Thank you!" "It's really hard work for you!"?
In addition, giving moderate praise to important guests can make them feel happy psychologically and help to close the relationship between the two parties.Such as:

"Professor X, we have been looking forward to your arrival. Although today is the first time we meet, after reading your masterpiece,

We have been friends for many years, and it is a great honor for us to have the opportunity to hear your teachings with our own ears today. "have to be aware of is,
Praise should be moderate and not excessive, so as not to backfire and cause resentment. ?
([-]) Farewell guests?

The farewell is the last part of the reception, and it is usually easily overlooked.We often encounter such a thing, you just stepped out the door
, the host shuts the door with a bang, making you feel driven out of the house.Sometimes I can hear people from the owner's family in the house

Talking about you: "Why was this person so..." I really feel uncomfortable. ?
In fact, farewell is a very important part of the whole reception process.The reception is very good, if it leaves a bad impression when sending off
Like, others will think: "Oh! This is the truth! So what I said in front of my face is all insincere!" Wouldn't it be bad!farewell should

It expresses the farewell of the host, and expresses the friendliness of welcome to be a guest again in the future.Here are some common ways to say goodbye:

1?Get up and see you off?
When the guests get up to say goodbye, the host should also get up and say goodbye.It should be delivered to the gate downstairs.If you live in a high-rise building, you should also send it to the elevator
At the entrance, watch the guests get on the elevator and say "goodbye", "go well", "welcome again next time", "thank you for visiting", "we

We had a great talk today" and other farewell words. Make the guests feel complete. If you can't go out the door due to special circumstances (such as old age, leg
Inconvenient feet, physical discomfort, etc.), you must apologize and open the door to watch the guests leave, and do not shrink back when the guests go out.

"Bang" to close the door.If you live upstairs, you should first watch the back of the guests when you see them off, and the guests will face each other after the stairs turn.
You, waving and nodding again at this time will leave a very good impression on the guests, because the guests turn 180 degrees
When going downstairs, I often look up unconsciously.Seeing a closed door and seeing a smiling owner are two different feelings.
totally different. ?
2?Visiting to see off?

If a visitor from afar is about to leave, in this case the host should visit the guest the day before the guest leaves.when visiting

First of all, you should express your gratitude for your visit, and at the same time say goodbye, and inform you of the time to see you off at the station the next day and the vehicle arrangements.
item.The farewell visit is coordinated with the station and airport farewell, which is even more solemn. ?
3?Party farewell?

If the visitors are a group of delegations, the farewell ceremony should also be held in the name of the group.A representative of the visiting group should be present at the farewell party
To speak, a representative of the host group speaks.The content of the speech should include: ?
Feeling of farewell - it will be parted in a blink of an eye, expressing the feeling of reluctance. ?
Memories - talk about the memorable and commendable things in the days of getting along. ?
Blessings and expectations - I wish you success in your work in the days to come. ?
Friendship lasts forever - welcome and hope to meet again. ?
4?Farewell call?

Sometimes due to various reasons, the host cannot be present to see off.In this case, you must call the meter before the guest leaves

Express your farewell and farewell affection, and express welcome to be a guest again, so that the guests feel comfortable throughout the visit.

Welcomed by the owner from start to finish.

(End of this chapter)