daily quirks

Chapter 35 The things in the bank lobby (1)

What kind of work is everyone doing now?Well, for example, like me, what I used to do was dealing with banks.Because of this job, I know a lot of people in the bank, such as those account managers, and those lobby managers, and those tellers.I don't know what impression you have of this bank, but I do know what impression these banks have of you, because I have indeed heard a lot of complaints.

For example, the lobby manager I first met, um, let’s call her Lulu for now.Lulu is a lobby manager I have known since the beginning of my work.In fact, the reason we first met was also very strange. Lulu worked in a provincial branch of the four major banks. Naturally, many companies opened accounts in this branch. As a relatively young newcomer, Lulu was arranged in the first The second floor is the second floor that is responsible for the business of the enterprise. There is nothing to do in a day, just to provide everyone with a list, borrow a pen, and help everyone get a number.

Because this is a provincial-level branch, there are many account-opening companies, so it is very lively all day long. In addition, the bank's business hall is not very big, there are few counters, and even fewer staff. It can be called "No. 02 is hard to find".What if we go earlier?Haha, no way~ For example, every time I go to do business, the door opens at 30:02 in the afternoon. Everyone must think that it is too early to go at 30:[-], right?But if you arrive at [-]:[-], your number may not be available until around four o'clock.It's not that there are really so many people to do it, the numbers are not too many, and the business is not so cumbersome, but everyone knows that there are many people queuing up in this bank, so everyone will save their business.After the business has been accumulated for many days, I have to do it, and then come over, so the time for the bank to do business starts to get longer and longer.Later, everyone got used to it, and this bank has developed into a holy place for everyone to send interns to run errands. In order not to delay the company's affairs, everyone rushed to send interns to line up, and then waited at the company until it was almost done. , The interns were calling to ask these clerks to take a taxi.And it was at this time that Lulu and I met.

I went to do business that day. I just went to work at that time. There are not many businesses in this bank. I have never been there. I just go to get the statement once a month. It is really the first time I go to do business. At that time, my master had already gone back to give birth, because this bank has too little business, and he didn’t explain anything to me. If the boss hadn’t forgotten the password of the online banking shield, I would not have done business here, so I naturally I don’t know that there are so many people in this bank. I just finished what I have to do every morning at my work unit, and then I was ready to go out. I calculated the time and came home after work. So I didn’t leave the get off work unit until ten o’clock in the morning. When I got there, it was already It was eleven o'clock, and I belatedly realized that there were still more than a dozen numbers in front of me that hadn't been called. I can't get in the queue, anyway, the queue will start again at noon, so I just want to come back in the afternoon.Just as I was about to leave, I was stopped by the lobby manager.

The lobby manager there at that time was Lulu. Lulu was young, beautiful, and in good shape. She stood there in a uniform and looked very energetic. She smiled and showed two small canine teeth, which was very cute.Seeing that I was about to leave, she knew that there was no queue in the morning, and she knew that my company was far away, so she agreed to leave a number for me in the afternoon and let me come on time.

When I went there in the afternoon, she really reserved a number for me, and she was very enthusiastic to call me before going to work and told me to come quickly, saying that she would be the first in line for me.I am also very enthusiastic looking at this Lulu, so every time I go to do business or get a statement, I will go to say hello.

Just like that, we got to know each other.Sometimes I would go to chat with Lulu when I was waiting for business, or when I was free. Anyway, I was just sitting in line, and I was fine.Let's chat, I became Lulu's confidant, and she often complained to me about some bank affairs, such as how this client is, how is that manager.This story comes from Lulu's complaint to me.

Lulu started as the lobby manager downstairs.This bank has a two-story service hall. The downstairs is mainly the cash machine, the change machine, and the service window for individual users.The lobby manager downstairs serves individual users. To put it bluntly, it serves a lot of people of all kinds, and the people who come and go are more complicated.As for Lulu, she belongs to the kind that is more serious and warm-hearted. She usually likes to help others. She often helps some grandpas and grandmas with their business, and also teaches them how to use the machine. Lulu is also very patient. , so everyone likes her very much.But, some people think that Lulu is a little meddling, and some people think that Lulu is in the way.

But Lulu is the kind-hearted person we mentioned. Originally, the bank had a lot of people, and it was located in a bustling road. Many so-called "number dealers" started reselling numbers.Lulu couldn't get used to this, and drove these traffickers away every time.There are also those so-called investment managers who often cheat some retirees here, and Lulu will also drive them away.

Let’s take one time as an example. Lulu was in a good mood that day and was staying in the lobby. At that time, it was almost time for dinner. Some people started to slack off, but Lulu was not, she was still as full as when she was at work. vitality.This side guides the old man to fill in the form, and the other side arranges for the old lady to rest aside, and don't forget to bring some water to the sanitation workers resting at the door.

At this time, an aunt about 50 to [-] years old came in, dressed in ragged clothes, and smelled of rotten vegetable leaves. The aunt took the number, looked at the number machine, and looked very anxious, so Lulu hurried up to meet her.

"Hello, auntie, what business do you want to handle?"

"I want to transfer money...but there are so many people, I'm in a hurry..."

"Then you can choose to transfer money at the self-service teller machine next to it. There is no need to queue up, and it will be faster."

"My eyes are not good enough...I keep typing numbers wrong...I'm not very good at using the computer..."

"Well, if you trust me, I can transfer it for you, do you think it's okay?"

"Okay...thank you little girl..."

Then Lulu took the aunt to the all-in-one deposit and withdrawal machine, and said as she walked: "Our bank has more people, and there are more counter businesses, so the wait is relatively long... Next time, if you If it is still deposit and withdrawal transfer, I suggest using the machine, which is faster and more convenient..." Walking to the front of the machine, Lulu also instructed the auntie where to insert the card, and where to enter the password. After the auntie finished entering the password, she was about to When I was about to teach my aunt to enter the account number, the text message my aunt opened caught Lulu's attention.

The text message reads: Auntie, I am your son’s classmate. Your son Xiao Ming is sick and is undergoing an operation in the hospital. He urgently needs 5 yuan for the operation. If there is no money, the operation cannot be performed. The collection account is XXXXXXXXXX, the payee : XXX, Auntie, it will be too late if you don’t remit, Xiao Ming is still on the operating table waiting for rescue.

Lulu took a look, wasn't this an obvious scam text message, this aunt was obviously duped.Lulu thought, no, how can this help turn around?I just can't make it clear that this is a fraud, what if it is really a human son?Lulu held the phone, turned around and asked, "Auntie, have you confirmed this text message with your son?"

"What are you confirming? This person is already in the operating room. His life is at stake. Send the money first, and I'll go there after the transfer..."

"Auntie... This is not true, it is a lie. Many liars are like this now. You should call your son to confirm."

As soon as the voice fell, the aunt here was not happy, and immediately became angry, and it actually increased several decibels in an instant.

"What are you doing! My son can't even get through the phone! It must be an operation! Don't stop me from saving my son!"

Seeing the excited look of this aunt, Lulu thought, how did this scammer do it, and patiently explained to the aunt: "Auntie, this is really a lie! Why don't you believe it? Our bank has a lot of text messages every day. People received it, just like last time I received a call about my so-called son being kidnapped, but I am not married yet. This is really a lie, it is not easy for everyone to make money, so don't be fooled!"

Here, Lulu persuasively persuaded her, but the auntie obviously didn't buy it, she was going to raise her hand to push Lulu away, but Lulu didn't let her go. Naturally, the thin auntie couldn't push the young Lulu away. With this move, the aunt became even more angry, and even yelled at Lulu, so anxious that tears came out.

"Why are you so bad! Why stop me from saving my son! Go away! I will do it myself! My son is still waiting on the operating table!"

"Auntie...this is really a fake..." Seeing the aunt fumbled and was about to lose her account, Lulu was in a hurry. The smell of leaves, maybe it’s a vegetable shopper, the bruises in front of my eyes, the outdated clothes, and the sneakers that don’t fit well after wearing for a long time, for this 5 yuan, I don’t know how many days I have to get up early and sleep late She can earn back every night, her child is still in school, spending everywhere, and she works very hard, Lulu feels that such a person must not be cheated.When it was too late, Lulu directly took the key to open the entrance door of the ATM, turned around and went in, and stopped the ATM. With the black screen of the ATM, Auntie's card was naturally swallowed. Lulu couldn't open it, and the card would definitely have to wait until tomorrow to get it.

(End of this chapter)