Fortune fortune

Chapter 691

After 26 minutes, He Yuqing finally arrived at the hot pot restaurant.

Seeing He Yuqing coming, the store manager Gao Lin was a little relieved, and hurried up to greet him, saying hello respectfully: "Mr. He!"

He Yuqing nodded slightly, then looked at the customers gathered around asking for an explanation, and said gently: "Hi everyone, I am He Yuqing, the general manager who is here with the imperial chef. I have already heard about the situation in the store, and I am sorry to bring you trouble. Sorry for the bad dining experience.

Our royal chef drives all the ingredients, all of which are high-quality.At the same time, the bottom of our pot is also clean and hygienic. Except for the normal beef, pork, and chicken, the rest are seasonings and herbs, and there will be absolutely no other unclean things.

This incident shocked me a lot, and I was as curious as everyone else how the rats came about.How about this, we directly adjust the monitoring to see the truth.

If it is just an example, we will compensate the person concerned, and other customers will be free of charge today.We compensate all customers if the mouse is in the pot where the soup base is made.

We put the monitoring on the big screen, and everyone watches it together. Whose responsibility is it? Let the monitoring judge. Can everyone watch it? "

"Okay, let's see it!" The customer felt that what He Yuqing said made sense, so he didn't make any more fuss.

"All the staff gather in the lobby." He Yuqing ordered.

When the staff gathered in the hall, He Yuqing looked at the store manager and asked, "Gao Lin, are you all here? The kitchen, waiters, and cleaning are all indispensable."

Gao Lin took a quick look, counted the number of people before nodding: "It's all here."

He Yuqing nodded, glanced at everyone with majesty, and said in a steady voice: "Is there any staff involved in this incident? If so, please stand up, and I will reduce the responsibility for you as appropriate. Otherwise, the monitoring will find out who it is later, Don’t blame the company for being ruthless. One minute to think about it, if no one admits it, start watching the surveillance.”

The staff looked at me and I looked at you, but no one stepped forward.

Seeing that everyone was silent, He Yuqing greeted: "Gao Lin, adjust the monitoring, and start watching from the time when the customer is filled with the bottom of the pot."

Gao Lin didn't neglect, and went to mobilize the surveillance in person.Soon, a monitoring screen appeared on the large display screen used by the hot pot restaurant to promote its corporate culture.

Judging from the monitoring, the back kitchen is very hygienic and spotless.All chefs wear masks and hats, and are clean and tidy.

The store manager adjusted the time and explained to everyone: "Look, everyone, this is the picture of the waiter putting on the bottom of the pot. Let's reverse the time and return to the scene of the chef preparing the bottom of the pot."

Wait for the store manager to adjust the time, and everyone will take a look.

I saw the chef holding a large spoon, stirring it in the tempered bucket where the bottom soup was stored, and then pouring it out into the pot.After filling two tablespoons, the chef put the soup pot on the serving port.

There is nothing wrong with this action. It is normal behavior for the spoon to stir the soup in the pot.

The store manager quickly switched the video, and saw the waiter carrying the pot to the table.

Everything is fine.

"The mouse is in the pot where you boil the soup, and the bottom of our pot is full of mice." Someone shouted loudly.

The others were also extremely indignant and asked the hot pot restaurant to give an explanation.

"Let's take another look at the dining videos of the four customers. If there is no problem, we will give everyone a satisfactory compensation." He Yuqing calmly comforted the customers, and continued to order: "Cut the camera again."

The store manager did not neglect, and adjusted the monitoring to the dining screen of the customer at the table where the mouse was eaten.

Until the girl caught the dead mouse, He Yuqing shrank her pupils and said coldly, "Shut it up."

"Mr. He, it's time to give us an explanation!" the customer asked loudly.

He Yuqing looked around, and her crisp voice echoed in the shop: "Everyone, our hot pot restaurant will thoroughly investigate why this accident happened, and we will give everyone an explanation when we find out the truth.

At the same time, we will not evade our responsibilities. All customers who dine today can get the qualification to go to the tertiary hospital for free for physical examination, and each person will be compensated 1 yuan.

If there is something wrong with the meal due to eating in the imperial kitchen, our imperial chef will also be responsible.

Here, on behalf of Yuchu, I am here to sincerely apologize to all customers.

If you are not satisfied with the compensation result, you can go to the arbitration procedure with Yuchujia, and we can award compensation according to the court's regulations.

Those who can accept this result, please come here to queue up for registration.Compensation and medical examination services will be delivered within today. "

Hearing He Yuqing's words, the customers immediately became excited.

Most of the people who come to eat at hot pot restaurants are middle-class, and 1 yuan is definitely not a small amount for everyone.

It was a windfall.

In addition, the royal chef arrived and returned to the physical examination, and promised to be responsible for the problem after eating, which solved everyone's worries.

If this incident happened in other restaurants, they would definitely try to shirk their responsibilities. How can the royal chef be so happy?

This plan can still be approved by everyone.

Immediately some customers started queuing up to register.

Someone took the lead, and the others didn't insist anymore, and they queued up to register together.

After everyone registered, He Yuqing said: "We will contact the hospital now to arrange examination services for you. After contacting the hospital, a text message for the physical examination will be sent to the mobile phone number you left. After purchasing the medical examination service for everyone, we will call You can leave first, and I also want to check the reasons for the pot bottom incident. If you are interested, you can also stay and watch together."

Hearing He Yuqing's words, some people chose to leave. Of course, quite a few people were not busy and simply stayed to check the specific reasons.

After arranging the finances to deal with the compensation, He Yuqing asked the store manager to call out the back kitchen to cook the bottom of the pot.

Many customers are broadcasting this incident live.

There are also a large number of netizens who are watching how the royal chef will solve the problem.

After seeing how Yu Chujia handled it, netizens exploded again.

"Although it is disgusting to eat rats, the attitude of the chef to take responsibility is worthy of praise."

"One person will be compensated 300 yuan, and will be sent for a medical examination. I looked at the number of people in the line, about [-] people, right? Just over [-] million and they're out! Immediate compensation in case of an accident, the imperial chef is quite bold when he arrives!"

"Don't shirk when things go wrong, it's worth learning from other companies."

"It's this beautiful leader again, really sassy, ​​I love it!"

"This is a compensation of [-]? Last time I went to a restaurant to eat a gecko, and I only waived the cost of one dish!"

"If I lose [-] each time, I can eat rats every day!"

"Bring me one, and add another pile of shit, otherwise I won't feel at ease with the 1 yuan."

"It's still very appropriate for the imperial chef to deal with it, but the accident happened only two days ago, and it happened again today. The imperial chef's accident is a bit frequent."

"If this mouse is put in artificially, it will be too hateful. I look forward to the truth."

Soon, a new topic appeared on the topic list of Huibo: "The imperial chefs have paid 1 yuan per person!"

Because of He Yuqing's proper handling, it greatly prevented the further deterioration of the influence of "the royal chef arrived".

Inside the hot pot restaurant.

The store manager has already called up the video of the chef making the soup base in the morning. All the customers stared at the screen with wide eyes to see what went wrong.

(End of this chapter)