wolf road

Chapter 13 Wolf-like qualities (3)
As an excellent manager, one must be good at discovering the shortcomings in the system he is responsible for managing, dare to expose the shortcomings, and be good at making up for the shortcomings, so as to greatly improve work efficiency and economic benefits.Similarly, as ordinary people who cannibalize fireworks, in real life we ​​often encounter lines that are longer than ourselves—classmates have better grades than me, colleagues have better jobs than me, neighbors live more fulfillingly than me, and friends and families are better than me. Rich and so on and so on.So, can we do what Parker suggested, find out where we are short, and then concentrate on lengthening our own short lines, instead of thinking about how to cut others' long lines?Success is not about weakening the strength of others in order to be equal, it is the wisest way to make up for the shortcomings and strengthen yourself!
Teams of wolves fight together and always win. They often use this to defeat enemies that are much stronger than them. Therefore, people think that the most terrifying thing in the wilderness is to meet wolves.Haier, one of the world's top 500 companies, has successfully created a world-class brand by using the law of barrels and the cooperative spirit of wolves.

海尔从1984年亏损147万元时的艰难起步，到2001年经过短短十几年时间实现全球营业额超过600亿元人民币，已经成长为以中国为原创国的大型优秀跨国集团，其卓越的品牌价值含量已达330多亿元人民币。海尔集团2000年5月被美国著名的科尔尼管理咨询公司和美国《财富》杂志社评选为全球最佳营运公司。

Invisibly, Haier is an entrepreneur with many honors represented by Made in China.In the rise to impact the world's top 500.Zhang Ruimin of Haier Group has also become the entrepreneur who has won the most honors among Chinese entrepreneurs in the world. This is why tens of thousands of Chinese and foreign senior managers, experts, and scholars visit, research, and learn from Haier spontaneously every year.All this is enough to prove that Haier has become the most successful case of enterprise management in the background of China's transitional economy and along with the development and growth of the entire economic system reform. Its management and development strategy is like a piece of free cheese. Huge research, study, reference value.

To investigate and study Haier, we should use the cask theory to comprehensively study and think about Haier's successful management experience from several aspects:

First of all, people should learn Haier's profound basic management.

Chinese entrepreneurs are in the era of my country's economic transformation, and the rapid market economy reform has made the actual operation of the enterprise more than ten years, but the theory has gone through the road of more than 100 years in developed countries.What they hear is the latest management theories that are almost in sync with the world, and they are instilled by returnees with Ph. Ds and masters in management about Intel, Cisco, and GE's borderless or several Sigma management, which is the top of the world's top 500 companies.In fact, many entrepreneurs return to the enterprise to face migrant workers, not the industrial workers that Marx pointed out more than 100 years ago. They may operate advanced machines in the 90s, but their lives and knowledge are at the level before the great crisis of capitalism. .Successful entrepreneurs have different backgrounds in their hard work, and most of them have no chance to accept the systematic thinking of management. What they need most is systematic management knowledge and a solid foundation of enterprise management.

Haier is unique in terms of basic management. It has always adhered to the OEc account-based management in which daily affairs are completed daily and daily clearing is high. Everything is managed by someone and everyone is in charge. It took five years of hard work on the basic management of the enterprise to start to yield results, eight years to start a good harvest, and ten years to open the door to Alibaba's wealth.Without Haier's basic management, which has been sharpened for ten years, how can Haier surpass its competitors?
How can it leave Japan's Hitachi behind and rank ninth in the world's home appliances?No one can succeed casually.Haier's basic management has gone through three stages: from disorder to order, from order to system, and from system to height, thus perfecting Haier's excellent quality assurance system and creating a team of entrepreneurs and managers with excellent style in Haier team, extracted a complete corporate management text that can be copied and transplanted, perfected Haier’s advanced and innovative business philosophy, formed Haier’s corporate culture with dedication and devotion to the country as its soul, enhanced the intangible value of Haier’s brand, and laid a solid foundation for the implementation of Haier’s diversification strategy. solid foundation.

You should also learn Haier's human resource management.Haier Human Resource Management Mechanism: In terms of human resource management, Haier has started the contract system for all employees since the early 20s, and gradually formed the dynamic management of three-worker conversion, three types of team design in team management, and the regularization of migrant workers. , the promotion path of cadres, and the 90E card with transparent salary are all the innovations and characteristics of Haier's human resource management.

The average age of Haier's mid-level managers is only 26 years old, and the average age of high-level headquarter managers is only 36 years old. Such young people can lead Haier employees to display world-class innovation competitiveness. It can be said that Haier is a world-class leader in human resource development. .

Through thinking about the barrel theory, we realized the importance of corporate team spirit construction: by forming a corporate team and promoting team spirit (team fighting, everyone wins), not only can the team's goals be achieved faster and better , but also allows everyone in the team to fully develop.

The principle of leaving no one behind really captures the goal of mutual progress in a team culture.

When it comes to team spirit, some people easily confuse it with the spirit of unity, thinking that there is no difference between the two, but it is not.The so-called team spirit is not the same as the spirit of unity. It can be said that the meaning of team is much richer than that of unity: team spirit is a comprehensive mental state, not a specific spirit, while unity refers to a specific spirit.Unity is a point, and the team is a plane, and the two are in the relationship between points and planes.Team spirit includes the spirit of unity, tension, seriousness and liveliness that we usually talk about, as well as specific spirits such as mutual assistance, cooperation, and competition, and the spirit of unity is only a branch of team spirit.

The essence of team spirit is a kind of heroic collectivism. Its goal and result are: common progress; its goal realization method is: gather wisdom, cooperate with each other, and work together.And solidarity means union, only the common meaning in it.Of course, the spirit of unity is an integral part of team spirit, and unity is also the inevitable basis for a team to be called a team.

According to the barrel theory, we can make the following inference: In a team, it is not the most capable and best performing person that determines the strength of the team, but the weakest and worst performing laggard .Because the shortest plank is limiting and restricting the longest plank, which determines the combat effectiveness of the team and affects the overall strength of the team-this decisive effect is usually called dragging the legs.

So how to solve the lagging problem?People's conventional thinking seems to be survival of the fittest and let nature take its course; but according to the team spirit, we should help the laggards to make progress together.At this point, the barrel theory is consistent with the team spirit - the first corollary of the barrel theory points out that only if all the boards on the wall of the barrel are high enough, can the barrel be filled with water.That is to say, it is necessary to try to make the short board reach the height of the long board or keep all the boards at a high enough equal height to fill the barrel with water.In other words, it is to give full play to the role of the team and fully embody the team spirit.

The management of a company is a team, a branch and a sales department are also a team—the whole company is a combination of teams.In other words, a company is a large team that coordinates and integrates the different team cultures among the various teams within the company.In layman's terms, this kind of integration means unifying thinking, strengthening cohesion, and holding ten pairs of chopsticks together. Only such an enterprise can have sufficient combat effectiveness.

§§§Section [-] wolf communication

Wolf's statement:

We taste the bliss of victory and experience the love and guilt that comes with it.However, they also feel great pain for the tragedy that has befallen us, so they cherish each other and shake life with their howls that tear through the night.

corporate communication

Wolves are one of the most sociable carnivores.Instead of relying on a single means of communication, they use a variety of methods at will.They howl, rub their noses against each other, and lick their tongues to control subordinate body postures, use complex body language including lips, eyes, facial expressions, and tail positions, or use scent to convey information.

While many people have heard it said that a wolf's eyes glow in the dark, most people probably don't know that a wolf's eyes can be used for the most sensitive communication.Minimal movements of the eye musculature and changes in pupil size express wonder, fear, joy, recognition of fellow humans, and a variety of other emotions.Staring intently, this direct eye contact with a wolf, can be intimidating, interpreted by the wolf as a threat to it.When a wolf wants to signal friendliness and frankness, it stares down or looks away.When he is free and happy and wants to play, you will see him displaying openness, sincerity, cheerfulness and a let's have fun attitude.As wolves face constant life-and-death situations, effective communication becomes critical to their survival.When attacking, the situation changes rapidly, and the complex and sophisticated communication system between wolves allows them to constantly adjust their strategies and tactics to achieve success.

For wolves, the art of communication lies in paying close attention to all forms of communication, especially body language.Their powers of observation have been honed so keenly that they can notice even the subtlest changes in the behavior of their companions.Wolves are full of parental love for their cubs. When an adult wolf talks to a cub, it will lower its head to the same height as the cub, and then make a wolf cub whimpering sound.In fact, it's like saying: well, I'm a big guy, but now we're about the same height.I understand you, we share emotions, we are members of the same group.Dogs are closely related to wolves, and both share many similarities in size and habits.But German scientists discovered that there is no common language between dogs and wolves, and each has its own specific way of communicating.

Zoologists say that dogs use different barks to communicate emotionally, but wolves use more facial expressions to communicate.The researchers also found that wolves share more than 60 different facial expressions that can be used to convey information to other wolves and indicate their respective status in hierarchical groups.

Perhaps one reason for the effective and clear communication between wolves is that they rarely fight among themselves to the point of actually killing each other.

An enterprise is equivalent to a pack of wolves, and the communication of wolves allows them to effectively reduce conflicts with each other.For enterprises, effective communication can resolve internal conflicts to zero and adjust the relationship between up and down, left and right to the best state.If you want to remain invincible in the brutal competition, effective communication and communication is one of the key factors.

First of all, it is impossible for managers to make decisions without information, and information can only be obtained through communication.Second, once a decision is made, it needs to be communicated, otherwise no one will know that a decision has been made.Therefore, this requires managers to master effective communication and coordination skills.So how to improve enterprise efficiency through effective communication and coordination, there are the following points:
First, understand the minds of subordinates.

A group or unit brings together people from all over the world. Why do these people with different temperaments gather around you to listen to your command and serve the enterprise?As the saying goes: Watering trees requires watering the roots, and making friends with people requires heart-to-heart communication.Leaders must find out the inner desires and needs of their subordinates, and give appropriate satisfaction, so that everyone can follow you.Employees often have the following thoughts:
(1) Do the same job and get the same money.Most employees want to be paid fairly for their work, that is, getting the same pay for the same work.

(2) To be seen as a character.Employees want to appear important to their peers, and they want to be recognized for a job well done.

(3) Opportunity to advance step by step.Most employees hope that they will have the opportunity to be promoted in their work.

(4) Do interesting work in a comfortable place.Most employees rank this at the top of many factors.

(5) Be accepted by your extended family.Employees yearn for recognition from society and colleagues. If they cannot get these, their morale will be low, which will affect their work efficiency.

(6) Don't be a wimpy leader.All employees want to work for someone who understands people's responsibilities, makes good decisions, and behaves impartially, and would very much prefer not to have an asshole as their leader.

In sum, different employees place different emphasis on these needs and desires.As a business leader, you should recognize the needs of such people.Opportunity for advancement may be most important to one employee, but job security may be most important to another.

Second, establish a friend-like relationship with employees.

If a leader wants to do a good job, he must establish a harmonious and friendly cooperative relationship with his employees.In fact, any leader will always have a few friends around him before he takes up a leadership position.After taking up the leadership position, while maintaining this relationship, you should also let all the employees of the unit become your friends.After becoming a leader, the status and identity have changed, but this change is only an increase in responsibilities and work burdens, and it does not mean anything special in the slightest.Only when you are approachable, treat people with sincerity, and get along with everyone on an equal footing can you gain support, have authority, and speak effectively.

Good popularity does not require a lot of energy from you, but there are often lessons to the contrary, and even a smart manager will completely ignore this small concern.Please don't think that to be a good leader you have to be well-dressed and stunning in appearance, these are not important to your employees.What they want to know is whether their superiors recognize their importance and whether they have a certain status in the enterprise.Einstein once said that the biggest problem in today's society full of big companies is that people feel that they have been completely forgotten personally.Production automation requires more than ever the leadership of a large enterprise to take special care of workers' lives.

Third, let subordinates vent their dissatisfaction.

Generally speaking, if you have a keen intuition as a superior, you will often be able to understand the problem at a glance when listening to complaints or defenses from your subordinates.But even so, don't throw cold water on the subordinate when he first speaks, and don't refute him before he has made an opinion.Because in this way, it can only make their original depressed mood even more depressed.Sometimes, the other party's statement may be biased or have preconceived notions. This may be one of his important outlook on life. If he categorically denies it during the conversation, it will damage the dignity of the other party. Open my heart to you.If the superior patiently listens to the other party's words, the other party's restrained heart will gradually relax, and he will definitely think in his heart: since you can listen to his words, he is also willing to listen to your opinions.So when the other party listens carefully to your opinion, you might as well take this great opportunity to put forward your opinion.

Fourth, show true affection to subordinates.

Verbal encouragement is preferred.Speech is one of the important ways to make emotional investment. It is not only simple and easy to do, but also has a strange effect.This is mainly because the leader and subordinates are in different positions, and there are a large number of subordinates. If a certain subordinate can be encouraged by the words of the leader, it will cause emotional waves and vibrations in the soul.

(End of this chapter)