That year the flowers bloomed 1981

Chapter 164
Sister Fang talked about the topics of "easy" and "not easy", which quickly aroused discussion among all short-term workers.

Anyway, we have some leisure time now. It is absolutely impossible for you to expect dozens of old women to sit there and meditate quietly for you after they have eaten and drank.

"Sister Fang is right. Didn't your voice almost become hoarse when you looked at any of our discount promotions?
There are so many people here and there, and if no one can take care of them, won’t it start to make a noise?

Manager Ma said that every discount and promotion is indispensable for us. "

"Isn't that right! They say screws are screws. I have worked in the leather shoe factory for most of my life, and the team leader never once said that I was good.

The credit is all hers, and the bonus is all hers. Only now do I know she is a black-hearted person."

"Yes, yes, that manager Ma is a capable person. The customer waiting area and the fitting area are all arranged in such detail, and the railings are all made upright.
So many people crowded into this small building and yelled all day, but she didn't have a single quarrel."

Seeing a group of old ladies shouting louder and louder, Sister Fang hurriedly said: "Shh, please keep your voice down. You have forgotten what Manager Ma said. It's okay to chat, but you can't shout loudly."

Seeing that a group of old women were "not satisfied", Sister Fang lowered her voice and said: "What you are talking about are all our subjective efforts, but you have not considered the objective difficulties."

"."

A group of retired female employees who were using their spare energy were all buzzing and confused.

Sister Fang suddenly felt proud. Ma Qianshan and Jin Peng were talking about "economics" that day. She quietly listened to a few new terms. Wouldn't they be useful?
"The subjective efforts are the requirements that Manager Ma has been talking about, and the rewards corresponding to the requirements. The objective difficulties are."

"Sister Fang, what is revenge?"

"Don't interrupt," Sister Fang made a small statement and explained: "Revenge is money. People have made demands and we have done it. Did they give us money?"

"Yes, yes, yes."

Several female employees immediately resonated. Ma Qianshan issued many requirements for employees.
But as long as you do it seriously, there will be a "serious work award", which will be a few dollars a month, even for short-term workers like them.

"As for objective difficulties, they are all the difficulties faced in achieving goals, such as"

Sister Fang pursed her lips towards other sales areas in the mall and said, "For example, the bad habits they have formed over the years."

Everyone looked over there and saw that several salespersons had serious faces and ignored a few scattered customers.

"Do you know? When Pengcheng No. [-] Factory just entered here, a dozen employees from the mall came over and said that Pengcheng No. [-] Factory had to recruit people again anyway, so they might as well use their skilled workers.
As a result, Pengcheng No. [-] Factory was forced to go back. They would rather recruit new young people who knew nothing, as well as retired workers like us, rather than employees in the mall. They were very unhappy because of this! "

"Hey, then Manager Ma has a good vision. Although we are old, none of us are real people, and one of them is delaying things, right?"

"That's right, we shouldn't use those bitter-faced people with eyes on their foreheads."

"I guess! The salesperson in Dongcheng just started to choke with the customer, and then they got into a fight."

A group of enthusiastic women who came out to earn extra money were very proud and boastful, chattering in a lively manner.

"Hey, why do I feel like there are more customers now? Hurry up, sisters, get busy."

After six o'clock, the passenger flow of the Second People's Mall slowly picked up again, and when it was almost time to get off work at eight o'clock, the crowding situation returned again.

A belated worker suddenly said: "I seem to understand now what the 'good news' that person shouted just now meant!"

. . . . .

Xicheng Department Store is crowded with people and brightly lit.

Tian Hongshan stood at the stairs on the third floor, looking at the dense crowds of people below, feeling excited and worried at the same time.

He has been very busy recently. He was openly discussing cooperation with Jin Peng, but secretly he has been quietly going to the Second People's Mall to learn from his experience with an open mind.

When Tian Hongshan returns to his workplace, he still has to persuade the people who have the final say to support his business plan.

When Pengcheng Factory No. [-]'s discount promotions were very successful for several consecutive Sundays, and even the sales of the Second People's Mall increased a lot, Tian Hongshan finally got support.

After all, people only have so much money in their pockets. As the Second People's Mall's turnover increases, others will also decrease.

Even if the unit does not care about a little gain or loss in profits, it must not let other shopping malls dominate the limelight.

However, while Tian Hongshan received support, he was also asked to make a military order - to use discounts once every seven days to make Xicheng Department Store the undisputed number one retail store in the entire XC area.

Tian Hongshan gritted his teeth and agreed.

The chair above him is about to retire, and several people are fighting for the inheritance. If there are no outstanding results, why should Tian Hongshan get his turn?
Besides, Tian Hongshan is not a fool. He has carefully analyzed and calculated that Xicheng Department Store has enough strength to replicate a series of detailed measures of Pengcheng Factory No. [-].

Xicheng Department Store has full-time personnel who are responsible for the diversion of customers in and out, comprehensive product discounts, and all aspects involving professional capabilities, and they are more experienced than the newcomers recruited by Pengcheng No. [-] Factory.

As for the order maintenance personnel required for promotions, Xicheng Department Store has a dedicated security department. Not only are they wearing uniforms, but they also have real guys in their hands. They are much more intimidating than some kid in a red vest.

In addition, Tian Hongshan's store here is not just a sales promotion of clothing, shoes and hats like Pengcheng No. [-] Factory. He has put many daily necessities on the discount counter, giving full play to his comprehensive capabilities in a wide range of categories.

After the entire plan was implemented, Tian Hongshan's requirements were reduced in terms of employees and funds.

He also wanted to follow Jin Peng's example and recruit some temporary promotion personnel, but the unit did not approve it. There were so many idle people at home, why would he spend money to find people from outside?Are we a small unit with no roots like Pengcheng No. [-] Factory?
Tian Hongshan applied for overtime pay because he had to work overtime until eight o'clock in the evening. The unit's accountant was very professional and the accounting accuracy reached "cent" level.

Each promotion day ranges from [-] cents to [-] cents, and is accumulated and distributed without rounding.

This amount is more than double the overtime pay of Pengcheng No. [-] Factory. Moreover, Pengcheng No. [-] Factory has a promotion on Sundays, and regular employees are secretly paid according to "double salary."

Tian Hongshan didn't even dare to mention this double salary thing. The retail industry has always provided holidays and holidays. One day off every seven days doesn't let you miss a day off, so why should you get more money?
Who dares to endorse you for such a big change?
Therefore, Tian Hongshan launched his first discount promotion with the idea of ​​​​achieving results first and then applying for higher wages for employees.

I have to say that today's promotion is even hotter than Tian Hongshan expected.

After [-] o'clock in the morning, Xicheng Department Store turned into a pot of boiling water, which couldn't cool down at all.

Similarly, Tian Hongshan's mood was as hot as a boiling pot.

Salespeople and customers screamed from time to time, security guards scolded angrily, and the child who was hurt by being squeezed cried loudly. Every sound that fell on Tian Hongshan's ears made him suffer.

Tian Hongshan didn't know how many times he looked at his watch, but time seemed to pass extremely slowly today. He had already smoked three packs of cigarettes before staying up until seven o'clock in the evening.

"Xiao Meng, Xiao Meng, go see how many customers are outside and tell Big Man Zhang not to let anyone in again."

"Section Chief, I went to see them just now. There are many people outside! Many of them came from outside the city. There are only a few people guarding them, so they can't stop them at all."

"Why are there only a few people?" Tian Hongshan turned to Xiao Meng in surprise: "Aren't there fifteen guards maintaining order?"

Xiao Meng licked his chapped lips and said: "When we were taking turns to eat just now, some people dragged their feet and didn't come back. The remaining people were so hungry that they had to go and eat.
In addition, many salespeople are like this. Everyone is too tired this day. They didn't eat at noon and took a break during dinner in the evening. They can't relax at all. "

"Isn't this nonsense?"

Tian Hongshan stomped his feet anxiously. With so many people entering the department store, it was easy for problems to arise due to the crowds. Now that more than half of the sales staff and security personnel were suddenly missing, how could the situation be controlled?
When Tian Hongshan visited Pengcheng Factory No. [-], he admired the student volunteers who worked tirelessly and the fierce and experienced retired aunts.
No matter how crowded or chaotic the Second People's Mall is, order is always maintained.

As for the new salespeople who have just been recruited, although they are not skilled in business, not quick with their hands and feet, and even a little clumsy, they are patient and obedient.
Although I am not happy to face some troublesome customers, I can still satisfy the customers' requirements even with a straight face.

Tian Hongshan understands the truth and reasons very well.

The new recruit Danzi learns whatever he is taught. He is always obedient!For a group of veterans to be as commanding as the new recruits Danzi, it would be several times more difficult.

Why does Jin Peng not want the experienced old employees of People's Mall? Isn't he afraid that the young people will be influenced by those old youtiao?
Which salesperson has his nostrils turned upward when he enters the office?

Didn’t you learn it from the seniors?

Is this a weird old man who teaches by words and deeds that the upper beam is not straight and the lower beam is crooked?

No, this is an industry environment and a normal phenomenon.

That's why Tian Hongshan wants to hire short-term workers or select young salespeople to participate in promotional activities. Unfortunately, he can only manage sales and not other areas.

"Xiao Meng, you watch here while I call someone. There is going to be a problem."

Tian Hongshan hurriedly ran upstairs to make a phone call, asking for strong support.

But as soon as I made the call, I heard a scary news.

"What? Robbery? Who is so bold to cause trouble?"

A gloomy voice came from the other end of the phone: "Hundreds of people are taking action together, and they can't stop us. People from several departments have gone to our side. How is the situation?"

Tian Hongshan had already reached the point of speaking, but he didn't dare to say it.

Thinking about the situation outside, it's really a spark!
The person on the phone immediately realized something was wrong and said sharply: "Tian Hongshan, let me tell you, you must watch the situation carefully. If something like this happens here, you should know what will happen to you."

"I know, but I need some flexibility"

Tian Hongshan quickly stated his request, and everyone on the other end of the phone readily agreed.

After making the call, Tian Hongshan quickly squeezed to the gate, found several security personnel, and asked them to close the entrance immediately and not let anyone in again.

"Chief Tian, ​​there are so many people outside and it's not even eight o'clock. Why don't you let me in if you say no? Why don't you come and try to stop me?"

Tian Hongshan looked at his colleagues who were not stingy, and could only move over and lower his voice: "There's a robbery happening over there in Dongcheng, do you want to give it a try too?"

"."

Work attitude is one thing, work experience is another, Tian Hongshan's colleagues understood immediately.

"Open the gate, close the door, and don't let in."

"The goods are sold out and there are no more items inside. Please come back next week!"

With the cooperation of everyone, the entrance was reluctantly closed.

Now that only the customers in the mall are left, it will be much easier to deal with.

But he was afraid of what would happen. Just when Tian Hongshan breathed a sigh of relief, there was a sudden noise in the sales area.

Tian Hongshan was so anxious that his head was pounding, and he hurriedly squeezed in that direction. On the way, he was scolded as a stinker by several female customers, and he had no time to explain that he had no time to grind his teeth.

When he arrived at the counter where the argument was taking place, he found that several female customers were scolding two salesmen. Looking at the fierce attitude, he was about to beat them.

Tian Hongshan directly raised his legs to the counter, stood on the counter and shouted loudly.

"Don't make a fuss, don't make a fuss. I'm the sales section manager here. If any customers have any questions, tell me and I will solve them to your satisfaction."

Several female customers who had begun to roll up their sleeves became quiet for a while.

But before they could speak, the two salesmen shouted to Tian Hongshan: "Don't worry about them, let us solve the problem first, why are there only two of us at the counter with six people?

The people who ate didn't come back for two hours. Do you think we are easy to bully?For a guy with thirty-five cents, he wants to drive us to death."

Tian Hongshan's head was confused and he comforted the two salesmen for a long time before turning around to deal with the customers.

The two customers were very angry and started yelling at Tian Hongshan.

"The fitting room you have here is simply not enough. We bought a lot of clothes and queued up for three hours. We finally came over to change, but your salesperson actually said we can't change?

What's the point of this? If you spend more than ten yuan to buy a piece of clothing but you can't wear it, are you willing?What's wrong with you? "

Just as Tian Hongshan was about to offer words of comfort, the salesperson behind him was even angrier than the customer.

"When can we exchange goods at will? I just told you that we don't have the number you want, and you still want to return it?

Even a three-year-old knows the principle of not returning goods after leaving the store. Are you not even as good as a child? "

The female customer also got angry, slapping the counter and yelling: "Then what kind of promotion are you doing? The Second People's Mall can exchange goods at will, and the fitting room can be used at any time. If you can't learn it, you don't have to learn it and seduce us here." I have this attitude again.”

"Who seduced you? Who seduced you? Are you Lin Qiang or Tang Guo Qiang? Are you worthy of me seducing you?
You're tired after queuing for three hours, but I'm not tired after standing for eight hours without even eating. I don't even bother to look at you when you're standing in line? "

"CNM, if I don't tear your mouth apart today, my surname will not be Gan."

The female customer reached out to pluck the salesperson's hair, and the salesperson began to look for something to fight back, while hundreds or even thousands of customers around her began to boo.

No one took Tian Hongshan who was standing on the counter seriously. Some people even deliberately squeezed the counter. If the counter collapsed, looting would be imminent.

"Bang bang bang~"

Tian Hongshan stamped his feet hard on the counter, and his feet were numb after two or three stomps.

"Refund the money, I will refund it to you immediately!"

Tian Hongshan took out his wallet from his pocket, took out two bills, and handed them to the female customer who rolled up her sleeves and showed her teeth.

The female customer was stunned for a moment, then slowly stretched out her hand to pinch the banknote and took it tentatively.

Then she immediately threw down her clothes and turned towards the exit.

"Chief Tian, ​​that dress costs 12 yuan and six. You gave her fifteen."

"It's okay," Tian Hongshan wiped his sweat and said, "I bought this dress. It's not difficult for you."

"No, Section Chief Tian," the salesperson pursed her lips toward the outside of the counter, motioning Tian Hongshan to look outside.

Many people outside the counter were already ready to make a move.

Because everyone is buying three items at [-]% off or five items at [-]% off, there is always one item among the five items that is not needed much, since you can now return a single item.

Tian Hongshan complained in his heart, but he couldn't express the pain.

(End of this chapter)