Roaming in the dark

Chapter 230 The door of the meeting room is open
The door of the conference room was open, and a little girl appeared at the door. She first reached out and knocked on the open door, and then stood there. Mr. Mi looked up at her and said please come in, and she walked in.

The little girl's surname is An, she is about 1.6 meters tall, she is very thin, and her weight should be about [-] catties. She is wearing a pair of brown-red sneakers, a gray pullover inside, and a pair of denim overalls. With short hair in the shawl, the whole person looks very lively.

She walked across from the three people, smiled at them, said "Hello" to them, and then sat down.

Mr. Mi looked at her registration form and asked, "Is it okay to call you Xiaoan?"

The little girl laughed: "Yes, everyone calls me Xiao An."

Mr. Mi also laughed, and then asked: "After finishing junior high school, why didn't you continue to go to school?"

"My parents won't let me." Xiao An said, "They think it's useless for girls to read so many books."

"If I'm not wrong, there should be a younger brother in the family, and the younger brother will always go to school." Mr. Mi said.

"Yes, there is a younger brother who is now a sophomore in high school."

"Oh, will you blame them? Do you think your parents are too partial?"

"No." Xiao An shook his head.

"Why?" Mr. Mi asked.

"There's nothing to complain about. The girls in our area are all like this. If the teacher didn't run to the house so often, many of them wouldn't even be able to go to junior high school." Xiaoan said.

"Didn't go to high school, then what?" Mr. Mi asked.

"Then I came to Hangzhou to work as a worker in a factory."

"You don't want to do it now?"

"No, the factory used to be in the west of the city, but now it's moving to Haining. It's not that I don't want to be a worker, but I don't want to leave the city. I like being in the city." Xiaoan said frankly.

"That's right. Although our store is located in Hangcheng, you may not all be in the city in the future." Mr. Mi said, "You also know that we are a homestay, and many of our homestays are in the city. In the mountains, you need to go to these places frequently to serve the guests."

"Isn't that just a business trip? There's no problem with a business trip, you can go anywhere." Xiao An said, "Don't you have to come back when you go on a business trip, and it's not always there."

"That's true."

Mr. Mi laughed, she turned to look at Sheng Chuncheng, Sheng Chuncheng nodded, he felt that although it was only a few words of dialogue, the little girl handled it quite well, the most important thing is that she has no accent in Mandarin, The sound is still very nice.

Sheng Chuncheng thinks that this is actually quite important. Sheng Chuncheng's own experience is that when you chat with customers, speaking Mandarin with an accent, for some reason, always gives customers an unprofessional feeling and makes your skills They will invisibly discount in the hearts of customers.

Mr. Mi and Sheng Chuncheng were obviously very satisfied with Xiaoan. Liu Ligan sat there without saying a word. Just as Mr. Mi was about to say something, Liu Ligan suddenly said:
"Okay, thank you!"

Mr. Mi and Sheng Chuncheng were taken aback for a moment.

Xiaoan stood up, looked at them and asked: "The people who went out in front said that if you pass the qualifications, you will be hired on the spot. Excuse me, am I not admitted?"

Mr. Mi and Sheng Chuncheng didn't speak, Liu Ligan nodded and said, "Yes, thank you!"

Xiao An's face showed frustration, but he still bowed to them, said "Thank you!" and then turned and walked towards the door.

When she was about to walk to the door, Mr. Mi seemed to think of something suddenly, and shouted:

"Xiao An, come back, come back."

Xiao An came back and looked at Mr. Mi with a complicated expression. Mr. Mi asked, "Xiao An, what is the matter with the rose tattoo on the back of your hand?"

Xiao An looked at the back of her hand, and blushed: "This one looks good, I bought it from Taobao."

"Stickers." Xiaomi turned to look at Liu Ligan, who laughed.

Xiao An was baffled by his smile, Mr. Mi said: "You have been admitted, go to the big conference room and wait."

"Really!" Xiao An was so happy that he almost jumped up.

Mr. Mi looked at his watch, and said to Xiaoan: "When you go out, tell them that you will come here first in the morning and continue in an hour. By the way, you tell them that those who have been admitted and those who have not yet interviewed Arrange for lunch in the conference room."

Xiaoan kept talking and went out.

President Mi glared at Liu Ligan, who smiled, "How do I know that even tattoos are still there?"

"Rare is more strange, you almost killed a good candidate." Mr. Mi scolded.

Sheng Chuncheng understood, and asked, "Can't the people we recruit have tattoos?"

"No." Mr. Mi said, "We are in the service industry, and people in the service industry must not have features that may arouse curiosity or disgust from customers, such as tattoos, long nails, exaggerated makeup and hair, etc. Absolutely prohibited, the highest level of service personnel..."

Mr. Mi stopped talking halfway, turned around and said to Liu Ligan, "Your spirit, you convey it yourself."

Liu Ligan smiled and said, "The highest level of service personnel is to let customers enjoy your service, but in his eyes, you are transparent."

Sheng Chuncheng didn't understand, and asked, "How do you say this?"

Liu Ligan said: "It's very simple. For example, when you go to a store, as soon as you walk in, the waiter will come over immediately, say hello to you with a smile, and ask you what you want to buy. From her side, she feels that she is taking the initiative. Warm service, think about it, how do you feel at this moment?"

Sheng Chuncheng said: "I think I regret coming in."

"Yes, excessive warm service is not only ineffective service, but also has the opposite effect." Liu Ligan said, "For you, when you enter this store, you may not intend to buy anything at all, just stroll around , It’s best that no one notices you. You look around and see something that attracts you. At this time, you just looked up and found the waiter walking towards you.

"You asked her how much it is, she told you with a smile, then shut up and stepped aside, when you ask again, if there are other colors, she will introduce other colors to you.

"The so-called service is like this. When you need it, she will appear just right, and when you don't need it, she will disappear. This kind of store is the store you like to go to the most. This kind of service is exactly what you need. of."

Sheng Chuncheng thought about it for a while, and felt that this was really the case.

Liu Ligan said: "What I hate the most is that when you go to get a haircut, the barber will approach you enthusiastically, just to persuade you to apply for a membership card. When encountering such a situation, I always tell him, how much is it?" I'll give you the money, but please shut up every time I come here in the future? Isn't such warm service very annoying?"

Sheng Chuncheng said with a smile: "That's because Mr. Liu is rich. If it were me, I wouldn't be willing to give him money. I will just not go next time."

Someone brought them three boxes of lunch, and Mr. Mi asked them:

"What did the little girl who just went out tell you? Please repeat it."

The visitor said: "She said that the interview ended in the morning and officially started at 12:30 in the afternoon. Those who have been admitted and those who have not yet interviewed will go to the meeting room for dinner. After eating, those who are waiting for the interview will continue the interview. Keep waiting in the room."

"That's right, I'm still very clear-headed, and I know to accurately locate mine at 12:30 an hour later." Mr. Mi nodded.

Sheng Chuncheng understood, it turned out that Mr. Mi asked Xiaoan to bring the message out just now, and he was also continuing to investigate her.

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(End of this chapter)