Doctor of Healing

No pain, no pain at all.

Ji Xiang thought that he wanted to empathize with patients with acute appendicitis and appendix perforation, and he was ready.

However, this empathy was beyond Jixiang's expectation.

What Meng Qingfei said today was very random, and the strange attitude of the system npc, Ji Xiang felt a little strange.

Recalling carefully, I found that I was only facing one very small thing-refund.

"My" mother is going to spend the winter in Hainan, and she came to this hospital for a physical examination before going there.

At that time, the doctor asked whether to do head CT or MRI. "I" asked briefly and decided to do MRI.

However, after the bill was opened and the fee was paid, it was discovered that the MRI had to be queued for 8 days, which conflicted with the air ticket and itinerary to Hainan in terms of time.

Therefore, I can only refund the fee, check the head CT that is convenient and fast, and does not need to queue for a long time.

Ji Xiang laughed at this point of nonsense at first, and then felt that it was very nonsensical.

What is this? Could it be that there is a bug in the system npc and the empathetic system?

After searching "my" memory carefully, Jixiang didn't find any problems, so the weirdness in Jixiang's heart became more serious.

This can be regarded as a woolen empathy, and the system actually asked me to refund the fee? !

Really speechless, Ji Xiang thought for at least 5 minutes, trying to find the key point.

Things that have nothing to do with horses and cows are kneaded together. What went wrong?Ji Xiang recalled in a daze, trying to find the details that he had missed.

But he went through all the recent memories of "himself", but he still couldn't find the problem.

The outpatient doctor was very kind, and "my" mother only had a physical examination, and the result was normal.

What about acute appendicitis?
What about septic shock?

That's it, the highest difficulty? !

In the end, Jixiang couldn't figure it out, so he could only take the list and queue up to find an outpatient doctor.

Speaking of queuing up, Jixiang is very familiar with the outpatient department of the hospital. He pretended to be angry and communicated with the nurse at the door.

Those who are delayed by the hospital will complain anytime and anywhere.

But because the basic personal quality is still there, and because he is familiar with what everyone is afraid of in the medical system, Ji Xiang's "performance" of the mentality of suppressing anger is vividly expressed.

He entered the outpatient clinic again without any delay due to queuing.

Is it a small problem, Ji Xiang is proud of it.

Moreover, outpatient doctors only need to sign and seal the refund at most, and operate in the system, which takes at most 2 minutes, and will not affect other patients at all.

Everything went smoothly, and the smoothness made Ji Xiang feel a little bad.

When he came to the consulting room, Ji Xiang explained the situation concisely.

But the doctor was a little hesitant. Behind her glasses, her eyes flickered, as if she didn't dare to make eye contact with Ji Xiang.

What's going on here?
Is there a problem? !

A thought appeared in Jixiang's mind, but then Jixiang laughed, there can be no problem.

It's a big deal, so there's nothing wrong with it.

"Doctor, please help me cancel the MRI, just order a normal head CT." Ji Xiang repeated gently.

"That..." The doctor mumbled two words, and stopped talking.

"What's wrong? It's just a refund, I have no other demands." Ji Xiang looked at the doctor suspiciously.

"The new system in our hospital has recently been put into operation... In short, the refund is a bit troublesome." The doctor said helplessly.

"Beep beep beep beep~~~~" A beep siren came from Ji Xiang's ear.

A line of words appeared on the system panel - this empathy needs to be refunded before exiting.

Ji Xiang was stunned and fell into complete confusion.

No matter how troublesome it is, it will be a refund. The system npc said that it is extremely difficult to empathize this time, and the system gave a warning as if it was deliberately making things difficult for itself.

Ji Xiang's stubbornness was activated, but he didn't believe it. It was just a refund, even if the procedure was a little troublesome.

"It's okay." Ji Xiang smiled, "You tell me the process, and I will run by myself. At most two departments, I will do it myself."

The doctor grinned, looking like he wanted to laugh, but the final expression was uglier than crying.

"Doctor, what is this?" Ji Xiang was puzzled.

"It's all right." The doctor was a little embarrassed, and she whispered, "Our outpatient system is a mature system of a hospital in the south, but Lenovo's engineers are messing around." (Note)
"what?!"

"They seem to be afraid that our work will be too smooth, so they changed the system in a mess. Our work is not smooth at ordinary times. We don't talk about anything, and some functions are closed from time to time."

"Hehe, it's okay." Ji Xiang smiled again, hell-level difficulty?Let the storm come more violently.

"Ugh."

"Doctor, how many years has the system changed?" Ji Xiang was suddenly worried.

"Fifty-eight years."

"..."

It's been 3 years, and Ji Xiang can't figure out what unresolved problems there are.

"You tell me the process, it doesn't matter if you can't refund the fee directly, I will run a little bit. You still have a lot of patients outside, and I don't want to waste time." Ji Xiang said sincerely.

The doctor smiled gratefully and guiltily, "Well, I'll type out the form and make another application. You go to the outpatient office."

When he said this, the doctor's eyes were a little evasive, and Ji Xiang had a bad premonition in his heart. He felt that it would not be possible to go to the outpatient clinic.

"it is good."

Ji Xiang thought about it, but still felt that it was just a fee refund, but he had to apply for it, but he didn't object.

It's "hell" difficulty after all, and going to the outpatient office isn't a big deal.

It's just that Jixiang doesn't know where the big pit is.

Even if there is a problem with the computer system... there is a problem with the system?

Ji Xiang suddenly thought of the future hospital and system operating room.

That hospital does seem to be very advanced, and the whole process of diagnosis and treatment is quite fast, but what if something goes wrong?

As for what the problem is, Ji Xiang doesn't know.

Six or seven minutes later, Ji Xiang walked out of the clinic with the application form.

The flickering eyes of the outpatient doctor made him feel a little uneasy.

But where the specific problem lies, Ji Xiang does not know.

I asked the nurse, and the nurse patiently told Ji Xiang the location of the outpatient office, and Ji Xiang found it all the way.

Is this simpler than a game?Impossible, the flashing words in front of him already explained everything, and Ji Xiang felt a little uneasy.

When he came to the outpatient office, Ji Xiang knocked on the door, and a voice of "please come in" came from inside.

Someone, Ji Xiang thought there was no one.

So far, everything has been going smoothly without any disturbances.

"Hello, please, I want a refund." Ji Xiang walked into the outpatient office with the application form and said with a pleasant face.

The person who received him was a woman in her 40s, presumably transferred from the nursing post.

She glanced at the list and said without changing her face, "Let's put it away for now."

Let it go, what does this mean?
Ji Xiang sensed a trace of malice.

"Please do me a favor. My mother is going to Hainan. She will leave soon, and she will take away her medical insurance card. If you don't get a refund now, I'm afraid you won't be able to get a refund in the future." Ji Xiang explained the matter clearly.

"Oh, that's right, there are some problems with our outpatient system, these two days..."

As she spoke, she patted the stack of A4 papers on her right.

"Here, look, here are all refunds."

"..."

Ji Xiang was stunned for a moment.

Have a problem with the system? !Sure enough, this is the point! !
So to solve the problem, a refund should not be difficult for engineers, doctors, or nurses.

"I'm in a hurry, I'm sorry, please." Ji Xiang bowed slightly, showing modesty.

"We're all in a hurry, and there's nothing we can do."

Seeing the clerk dragging, Ji Xiang picked up the list.

The bottom one is the application 12 days ago.

But "my" mother is going to Hainan in 4 days, and the problem cannot be solved in these 4 days. I don't know how long I will live in the empathetic system.

Jixiang doesn't want to feel the daily necessities of other people's homes, as long as he can refund the expenses safely and return to the emergency room smoothly.

"Don't mess it up, put it here in order." The woman said a little unhappy.

"I'm in a hurry, can you..."

"Who is not in a hurry."

The attitude of the woman also changed with the change of Ji Xiang's attitude.

Ji Xiang has always had a good temper, but when he thought of the empathy of the difficulty of hell, the system's warning, and the fact that he couldn't go back and didn't know how long he would stay in this hellish world, Ji Xiang suddenly became a little anxious.

"It's just a refund, it shouldn't be difficult."

"Normally speaking, it's not difficult." The woman raised her voice, "But the engineer can't handle it well, and there's nothing we can do about it."

It seemed that she was also in a hurry, with a sour temper and a very bad tone.

"Where's the director of the clinic? If you can't solve it, I'll ask you to lead it." Ji Xiang simply tore off Wenya's coat and threatened directly.

"I went to the third review and first review, and now I don't know where it is."

Ji Xiang became serious, and he stared at the clerk in the outpatient office.

"I'm going to the medical office to complain, may I have your name?"

"Hehe." The woman sneered, "Go ahead, I'm the only clerk in the outpatient office, and they know it without mentioning my name."

"!!!"

Ji Xiang was completely shocked.

Complaints are an extremely effective threat, but I didn't expect that the people in this hospital were not afraid at all.

What exactly is going on?

No wonder it was hell difficulty, Ji Xiang calmed down instantly, and he narrowed his eyes.

"I can't run away, so go and complain." The woman said.

She seemed to wish to sue her herself? !Ji Xiang was dumbfounded.

"Every day, just a refund is not enough, what!" The woman scolded, "I'm not talking about you, I'm talking about those engineers, I don't know how many kickbacks they got."

Ji Xiang was helpless.

Complaining with the woman here can't solve any problems, so I should hurry up and complain, beat the snake to seven inches, and return to the operating room of the system after solving the problem.

Ji Xiang never thought that refunding the fee would be a big boss with difficulty in hell, but now his heart has gradually sank.

When you come to the office building, the first floor is the medical office, which is the same as the Second Affiliated Hospital.

It seems that no matter which hospital handles disputes and complaints, it is on the first floor, probably because they are afraid that the mood of the hospital leaders will be affected.

Jixiang registered his information at the security office at the gate and then went to the Dispute Office.

"Hi, I want to complain." Ji Xiang felt a little funny after saying this.

Unexpectedly, one day he would become a "medical troublemaker".

Could it be that my attitude is too kind, and the person who handles the dispute will not be serious?Jixiang recalled several large-scale medical disputes in his memory, but he still couldn't bear to do those things.

"Hello, please sit down." The person in charge of the dispute was all smiles, and he looked professional.

Ji Xiang succinctly explained what he wanted to complain about, and finally Ji Xiang added, "I don't want to cause trouble, I just want to refund the fee. It's hard for me to understand that your court has been delaying such a simple matter. "

The clerk of the dispute office also looked embarrassed, and he sighed, "Damn it!"

He cursed first.

Ji Xiang understands this trick. The clerk is pulling himself into the same trench as him to achieve the most basic consensus and reduce hostility.

As for whether things can be done... the haze in Jixiang's heart is getting heavier and heavier.

"Our hospital changed to a smart operating system three years ago. It was contracted by a large domestic company, but it turned out to be a bad copy. What the hell." The clerk complained.

Ji Xiang listened quietly.

"There were troubles every two days, and their engineers had been squatting for more than a year. I thought I could fix the system, at least not to make those mentally retarded little troubles. As a result, there were more and more troubles, and recently I couldn't even refund the fee. "

"I have to receive more than 20 similar complaints a day, and one head becomes two big."

Ji Xiang didn't fall into the trap, he knew that the clerk was just looking for common ground, and then kept perfunctory.

"Crack~"

Ji Xiang slapped the table, startling the clerk.

"I'm going to refund the fee. Feel your conscience and say, is this difficult?" Ji Xiang roared sharply.

"..."

The clerk was taken aback. He didn't expect Ji Xiang to look weak, but his temper was extremely hot.

"what happened?"

Two security guards came in.

"I'm here……"

Ji Xiang interrupted the clerk, looked at the camera, and said angrily, "You have surveillance video, don't you!"

"Uh..." The clerk was stunned.

How does this person feel so familiar with his own land?

"Refund, the most basic operation, you push the east to the west, the west to the east, and play back and forth?!" Ji Xiang looked into the clerk's eyes and said.

"No, we can't help it."

"Really?" Ji Xiang said coldly, "If you really want to cause public opinion, you will deal with it?"

The word public opinion came out, and the clerk's expression turned ugly.

"Now it's not 20 years ago. There is no need for medical trouble." Ji Xiang took out his mobile phone and turned on the camera. "Tell me about the non-refundable refund, and I will post a short video on the website."

"..."

"I really don't believe it. Dozens of patients and their family members have the same experience. Your hospital will be notorious in the future. I don't know how much pressure your president will have."

"..." The clerk looked at Ji Xiang in a daze.

"The dean doesn't care about refunds or complaints. The city's public opinion monitoring phone calls. If he doesn't care anymore, let's wait and see!"

The clerk's face was ashen.

The person in front of him looked young, but everything was clear. When the public opinion monitoring department in the city called, the dean had to run down and point at his immediate superior and scold him.

This is offending which young master.

"Calm down, calm down," the clerk said sarcastically.

You can't talk face to face.

But Ji Xiang's every word is like a knife piercing his weakness, what is he afraid of, what is he coming for.

"I'm not angry, come on, buddy, tell me about the non-refundable thing." Ji Xiang said lightly, "It seems that the inspection team is in the provincial capital, and I will also send your opinions on the upgrade of the intelligent system along with it. "

"..." The clerk's legs began to tremble.

"I don't believe that there is nothing to reason about in broad daylight. Dude, do you think I'm asking too much?" Ji Xiang asked.

"No...no...not too much."

"Am I making trouble for no reason?" Ji Xiang asked again.

He didn't delay for a second, pressing every step of the way.

"No." The clerk said dejectedly.

"Then can I get a refund?!"

"Not for now."

Hey!
Ji Xiang has such a good temper that he almost started scolding his mother.

Originally, Jixiang thought that he had the upper hand, and he spoke to the extreme, so theoretically speaking, it should be fine.

All you have to do is get a refund.

however!
The answer I got was still no.

No wonder it is hell difficulty, Ji Xiang is a little numb.

"It's not that we don't want to give you a refund, but..." the clerk was crying, and he almost really cried.

"What is it, can you solve this problem?"

The clerk shook his head.

"Where are your leaders?"

The clerk was reminded by Ji Xiang, and immediately realized that now is the best time to throw the pot away.If you can't solve it by yourself, don't offend the young master in front of you, and find the leader quickly.

After a full 5 minutes, a little fat man walked in.

Ji Xiang knew that the clerk should "convey" his words to him during this period, so he wasted time.

"Young man, don't worry. I'm the chief of medical affairs at the Central Hospital. Tell me if you have any questions."

"He's finished talking to you just now." Ji Xiang held up the phone flatly, "Now please give me an explanation."

Seeing the mobile phone shining brightly in front of him, the medical director of the central hospital was a little embarrassed.

"Young man, put down your phone, we have something to talk about."

"I've been talking well, but you guys don't talk well." Ji Xiang said coldly, adding further pressure.

He knew very well that if he was perfunctory, 3 or 4 days would pass in a flash, and he would not be able to leave on time.

At this moment, Ji Xiang misses Chief Bai very much.

Although Jixiang was grateful in the past, deep in his heart he always believed that Director Bai had given feedback on everything he did, and that Director Bai had benefited a lot.

But in times of crisis, Ji Xiang really wished that Director Bai would walk in.

"Let's talk about it for now, can you put your phone down?"

"I'm sorry." Ji Xiang and the director of medical affairs looked straight into the eyes without dodging at all, "If you help me refund the fee, I will definitely not make trouble for no reason. Life is so stressful, who has time to waste in the hospital."

"Sigh." The chief of medical affairs knew that he had encountered a difficult problem, which was very difficult.

"I'll ask you a few questions, and I just want the answers." Ji Xiang said forcefully, "First, we don't care if the doctor has to wait in line for 8 days for an MRI, or I don't want to do it temporarily, the hospital will refund the expenses that didn't happen. Is Fei's behavior his due responsibility?"

"Yes." The little fat man had already begun to wipe his sweat.

His forehead was shiny, and Ji Xiang's words hit the nail on the head.

"Then you don't give a refund, are you in default of responsibility?"

"..."

The chief of medical affairs didn't even dare to fart. He lowered his head and only cared about wiping his sweat.

"Say, yes or no!" Ji Xiang roared.

The little fat man shivered in fright, he didn't have Director Bai's fearless demeanor in the face of danger.

But he didn't lose his mind, knowing that Jixiang had a mobile phone in his hand, and he would lose his words if he said too much.

"Then there's no other way." Ji Xiang sneered, "Since you don't say a word, I'm going to the inspection team to report in real name."

"Report what?"

"Your smart system can't even complete the refund. I heard that it cost more than 1200 million? Where did the money go? I am a victim, and the real-name report has nothing to do with you. Just wait."

After Ji Xiang finished speaking, he took his mobile phone and was about to leave.

"Young man, don't go, don't go, just talk if you have something to say."

"Not leaving? Can you give me a refund?"

There is still silence waiting for Ji Xiang.

Ji Xiang shrugged his shoulders. He knew that there must be something wrong with the hospital system. The key is that the hospital's medical director and clerks are not shrewd and powerful at all, and they procrastinate a lot.

Only pressure, and pressure.

Seeing Ji Xiang turn around and leave, the director of medical affairs was sweating profusely, and the clothes on his back were completely wet.

He quickly grabbed Ji Xiang.

"Young man, it's easy to discuss if you have something to say."

"Did you give me a chance to discuss it?" Ji Xiang asked.

The chief of medical affairs sighed, "I'll report to the dean, what do you think?"

"how long?"

"15 minutes!"

"Okay, I'll wait for you for a quarter of an hour. Let's put the ugly words here first. If there is no satisfactory result, I will not only go by myself, but also contact the person who recently failed to get a refund!"

I am!

The chief of medical affairs quickly pushed Ji Xiang in, saying polite words while pushing.

And Jixiang stopped recording the video and clicked on the timer.

"15 minutes, I won't wait a second longer."

"!!!" The little fat man "rolled" away like a ball.

Time passed bit by bit, and Ji Xiang felt that this time there should be no problem.It's not a big deal to get a fee back, and the dean can solve it with one sentence.

If he doesn't want to cause trouble, he won't cause trouble himself.

13'23", the little fat man trotted back all the way, like a dog in the dog days, with his tongue almost sticking out.

"Boy, I... I... I..."

Ji Xiang didn't comfort him, and his expression became more and more serious.

"The dean said that we must hurry up to solve the problem for you, so we have already called the relevant departments, and we will hold a meeting now."

meeting?
Meeting!
What a meeting! !

Ji Xiang stared blankly at the director of medical affairs, trying to recall his countermeasures.

There seems to be nothing wrong, but the other party is extremely "perfunctory".

No wonder it is hell-level difficulty, no wonder the system npc has to remind himself.

……

Note: emmmmm, it is our hospital's business, everything I have personally experienced, it is extremely absurd, and it is hell-level difficulty.

When I heard about this, I was also surprised, this is impossible.

But it is the truth.

As for Lenovo, I don’t code anymore. I really feel annoyed by outsourcing just to make money.So after we switched to the new system made by Lenovo, every time Lenovo had an accident, I followed the jokes.