Rebirth of the big era of online games

Chapter 201 Don't be idle!

To operate an online game is not as simple as talking about it, there are countless messy things.

For this reason, in mid-November, Fang Jie held the second all-staff meeting of Boiling Games, assigned various tasks to everyone, and participated in various internal meetings of various departments.

After all, except for him, no one else has experience in operating PC-side online games. Everything starts from scratch, and he can only guide and arrange many things in detail.

At the meeting, Fang Jie said: "In terms of servers, we now have our own IDC and a ready-made professional server room for Boiling Games, so the remaining thing is operation and maintenance. Especially to consider the peak problem, we need to do a stress test. The corresponding server fusing, downgrading, and current limiting mechanisms must be reasonably set up and planned to take precautions."

"Iron Man", the supervisor of the server, replied: "In fact, it should not be a big problem. There are not many people who can surf the Internet with computers. You can see "King of Kings" and "Three Kingdoms on the Internet". The number of online users is only 1 or 2. Tens of thousands of people, our servers are big enough to handle the peak pressure."

"Don't underestimate the number of domestic players, at least prepare for the peak of 20 people online at the same time..."

When he said this, Fang Jie couldn't help but think of various well-known online games in China in his previous life. There were almost no cases where the server was not bombed on the first day of opening the server.

The reason why it didn't appear before is because the promotion, operation, and game itself were not in place, and if I really want to make efforts to make it happen, I'm afraid it will be different, and I can't be too unimaginative.

"Ok."

Iron Man didn't say anything else, just promised: "Here in the technical department, I will lead a working group to stay at the IDC 24 hours a day, add servers and perform maintenance at any time, don't worry, Lord Tianshen!"

After talking about the server issue, the operation director "Tiger" asked: "What is the boss's explanation for the daily operation of the game?"

Fang Jie said: "In terms of daily operations, you are experienced, so I will only mention one point: we don't need to learn from other online games, and use some GM customer service to solve problems in the game, which is easy to breed corruption. Customer service can be, Just like the Thirteen Stars in our MUD game, only the chat channel management authority is given, and it is responsible for answering the players' questions."

The tiger said: "If there is no GM permission, how to solve some bugs?"

Fang Jie said: "Your job for the next half month is to set up the customer service department and do a good job in the relevant online response mechanism. In addition to novice consultation, other issues such as game account, BUG, ​​recharge, etc., after customer service records, submit them to the operation department or The technical department handles it!"

Someone suggested: "The customer service business can actually be outsourced, there is no need for us to do it ourselves."

Fang Jie immediately vetoed the proposal: "No, we build the customer service ourselves, and we don't rely on others. Outsourcing companies will not be too responsible for the players. It is difficult for us developers and operators to grasp the first-hand real information and solve the problems of the players in a timely manner. Our problem. Everyone is also a player who has changed from the identity of the player, and they must not want to deal with a bunch of customer service who respond according to the words, but can't solve the actual problem?"

Upon hearing this, everyone felt that it made sense.

Fang Jie added: "Your operation department should discuss with the publicity department. They were going to set up an official game website. Some basic gameplay, settings, and beginner's instructions for the game should be posted online. The customer service staff will directly Official website customer service channel, customer service QQ, and official website forums to answer questions. Try not to have so-called game customer service in the game.”

This remark made some people in the operation department puzzled again: "Then you just talked about getting some [-]-star kings..."

Fang Jie rolled his eyes: "Is the [-]-Star Master customer service? It's the players, okay! Your operation department will not organize some activities on the official website and recruit some players to manage the chat channel? We have to spend money on this thing Please customer service management? Are you sick? Including the moderators in the game forums on the official website, except for the big moderators, all the category moderators can be managed by the players! The salary is a monthly card or something, so no one is willing?"

After finishing this paragraph, Fang Jie couldn't help pointing at a group of people in the operation department and sprayed: "Use your brains more, put in some thought, don't take everything on yourself! We are game operators, It is the game that is managed, not the players. A truly good game should be managed and interacted with by the players themselves, not what we force them to do!"

After taking a breath, he shifted his gaze to "angel" Li Yu, the person in charge of the propaganda department.

"In terms of publicity and sales channels, we take the route of combining online and offline. Online, we mainly use our own Tencent, 51wan, 51ka, and 360 navigation, supplemented by the promotion of major portal websites; offline, we use 51ka Resellers, distributors, and sales outlets at all levels are the main ones, and large-scale promotion activities are carried out nationwide, and the Internet cafe management system is used as a countermeasure to ensure the game user base and influence.”

The angel blinked and said: "Boss, you still forgot our starting point Chinese website..."

"Ah, yes, yes." Fang Jie followed the good advice, "How many registered users are there on the Qidian Chinese website now?"

"10..." Angel smiled sheepishly.

Fang Jie smiled nonchalantly: "It's ok, it's not too small, flies are also meat, most readers of novels are martial arts fans, the effective users account for a large proportion, and advertisements have to be launched!"

In fact, after Qidian Chinese website was launched, he didn’t take much care of it, and didn’t conduct any drainage. At present, the registered users of the website are all relying on word of mouth, and tap water drainage. It is already very good to have 10 registered users. he expected.

As for when the starting point Chinese website will be developed and expanded, he decided to wait and see.

The time for online novels is not yet ripe. Not only are many big-name writers of novels maybe still just novice readers, but the main reason is that the domestic copyright environment is too bad. Now it is purely a waste of money. Instead of developing Chinese as a starting point, it is better to invest in it. The reality of the physical publishing industry.

"Then what is our department doing?"

"Yes, it seems that there is nothing wrong with us..."

After listening to Fang Jie's words, the planning department and the art department couldn't help but stare at each other. They felt that the launch of "Wulin" didn't seem to have much to do with them. Could it be that we still continue to play games every day?
Especially Shisanmei and Wang Yu, the directors of the art department, are now bare commanders. One has no art under his command, and the other is in charge of the game engine, which has a platform and no content, so it can't be done.

"Don't leave me idle in your planning department!"

Fang Jie looked at these people and said, "We have the source code of "Wulin" now, so the first task of your planning department is to further explore the gameplay of this game. The map of "Wulin" is actually not big, so you can develop more. A map, monsters, props, equipment, skills, manufacturing systems, etc., can be continuously developed, and we can get some expansion packs in the future."

"Also, when you're free, you all work as customer service for me! You've been playing "Wulin" for 2 months, and you already know the game very well, so it's okay to work part-time as customer service!"

"Also, I have a game plan in hand, which is tentatively named "Legend". After the launch of "Wulin" is on track, the development of this game will be put on the agenda, and some of you will be busy by then... "

(End of this chapter)